Job Description

ResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their \xf0\x9f\x9b\xa0 repairs and maintenance, empowering them to focus on their customers.

Repair and maintenance is the heartbeat of any restaurant\'s operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.

We are trusted by the world\'s leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting \xf0\x9f\x9a\x80 started!

Hello \xf0\x9f\x91\x8b Future ResQer!

ResQ is looking for a Sales Enablement Lead to join our sales team and help us take ResQ to the next level. As the team that manages our sales tech-stack, this is an exciting opportunity that provides high impact results. From a mission perspective, you will play a pivotal role by building out the tools that establish a replicable sales process across all channels.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we\'ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on being transparent and we know Sales Enablement requires a certain interest and discipline, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let\'s connect later!!)

Are you nodding your head with excitement \xf0\x9f\xa4\xa9 at the idea of:

Owning our sales tech stack end-to-end

Establishing and documenting the best practices of a replicable sales process

Increasing the efficiency of our on-the-ground reps

Working across marketing, revenue ops, and operations to deliver solutions across multiple teams

What you will do:

As a Sales Enablement Lead at ResQ, you will learn how to support a best-in-class sales organization. Specifically, you will be contributing in the following areas:

Sales Tech Stack \xf0\x9f\x96\xa5\xef\xb8\x8f: Having ownership of the sales tech stack and database resources. These currently include Salesforce product suite, Gong, DocuSign, ZoomInfo, LinkedIn, and others. This role will align on best practices and processes to maximize return on our tech stack and sources.

Process and Documentation \xf0\x9f\x93\x9c: Taking ownership of process and documentation of a replicable sales process

Budgeting\xf0\x9f\x92\xb2: Responsible for managing tech stack budget and finding opportunities for cost savings

Lead Database \xf0\x9f\x92\xbb: Creation of a repeatable lead-database workflow

Training and Development\xf0\x9f\x93\x9a: Training and upskilling new and existing sales reps on best practices, sales process, and systems that allow them to methodically work on prospects at the account level with maximum efficiency. Organize quarterly Sales Kickoffs to align around changes to strategy and new processes or tools we are implementing.

Travel\xf0\x9f\x8c\x8f: Travel to our core markets of Toronto, New York, Miami, and Austin to complete live training sessions with our newly hired and existing sales reps.

Who you are:
A sales enablement professional with at least 3 years of experience in a high-growth startup, or expanding sales organization.

Experience with a wide variety of enablement tools from CRM to contract capture, to rep outreach.

Experience with vetting and implementing enablement tools and tech including (SFDC, Gong, DocuSign, ZoomInfo, Pareto, LinkedIn Sales Navigator)

2+ years experience using Salesforce (SFDC)

How you will do it:

A self-starter: You wake up, form a plan, and get going!

Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!

Be open to feedback; listen, learn, and iterate. We\'re all One Team!

Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service

What to expect as a candidate:
While we are never perfect, we have aimed to build a process that fosters fairness and helps to minimize bias, this includes structured processes and interviews. Our goal is that everyone interviewed has a positive experience, regardless of the outcome.

Stage 1\xef\xb8\x8f\xe2\x83\xa3 : Send us your resume and a note about how your story connects to ours. Feel free to focus on what you have learned rather than just a list of responsibilities. Tell us your story! We\'ll aim to tell you quickly if it is not the right fit so you are always informed.

Stage 2\xef\xb8\x8f\xe2\x83\xa3 : Successful candidates will meet with our Senior Talent Manager. It will be standardized to keep things fair but also with enough room to show your uniqueness. We\'ll communicate the salary range now for full transparency. If you like us and we also think there is a fit, we\'ll invite you to the next stage.

Stage 3\xef\xb8\x8f\xe2\x83\xa3 : A virtual interview with our Head of Sales who will ask you more in depth questions about your experience and skills. Come with questions! If this call goes well and we both want to move forward with each other we will ask you to complete an assignment for your next and final call.

Stage 4\xef\xb8\x8f\xe2\x83\xa3: Virtual or in person interviews with our Head of Marketplace Ops, Revenue Ops Lead, and at least one of our Sales Managers.

Stage 5\xef\xb8\x8f\xe2\x83\xa3 : This is the final stage in the interview process and we will ask you to meet with our CEO, KJ. This will be an informal meeting and will give you an opportunity to learn more about ResQ\'s vision and mission. KJ will also ask you some more questions and he will, of course, be able to answer any additional questions you might have.

Want to learn more? \xf0\x9f\x91\x80 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it\'s a lot of information \xf0\x9f\x93\x9a to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea \xf0\x9f\xab\x96 on all things ResQ, if you want access to the inside scoop \xf0\x9f\x92\xac Tell your friends, because sharing \xf0\x9f\xab\xb6 is caring \xf0\x9f\xa7\xa1



ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the can get in the way of meeting spectacular candidates, so please don\'t hesitate to apply - we\'d love to hear from you!

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