Job Description

Company Description
When you join the TWIS team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. Our team is currently looking for a/an: Sales & Service Broker - RV


What you will do: As a member of our team, your responsibilities will include:

• Selling motorhome, trailer and park model insurance to clients
• Identifing and explaining appropriate coverage to clients
• Generating policies, calculating premiums and establishing payment methods
• Filing applications, attachments and conversation notes in the appropriate location according to the workflow (paper files or electronically) in LeisureQuote, The General or Applied Epic
• Communicating with clients and respond to questions regarding existing and possible changes to coverage, in-person, by telephone, email or fax
• Attending trade shows to answer questions or place coverage for clients
• Upholding privacy standards when dealing confidential information
• Assisting with cross selling other products such as home and auto insurance or Explorer RV Club membership
• Reporting claims to the insurance company and follow up with the client
• Assisting with mail, courier, and filling in for other departments when required
• Answering incoming calls when other staff members are on another call or away from their desk

Qualifications
What you will bring: If this opportunity sounds interesting, and you meet the following requirements, you might be the person we’re looking for. We need someone who has:

• Completion of secondary school
• Registered Insurance Broker with a sales focus
• Willing to get licensed Nationally (excluding Quebec). We offer 100% coverage of continuing education and licensing fees (including RIBO and AIC courses) .
• CAIB, CPIB, CIP, FCIP, CRM or other industry designations are an asset
• Working knowledge of Microsoft Word, Microsoft Outlook and Microsoft Excel
• Familiarity with Epic or another broker management system is an asset
• Familiarity with Aviva’s LeisureQuote is an asset
• Proven experience offering client-focused solutions and building long-lasting relationships
• Excellent communication skills, written and verbal

We also consider your potential. If you know you have what it takes to do the job but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.
Additional Information
What we offer:

• Competitive salary and bonus structure
• Industry-leading employer-paid group benefits that start on your first day
• Defined benefit pension plan
• Flexible work from home and hybrid options
• Opportunities for advancement

TWIS is more than just a place to work. In addition to competitive salaries and industry-leading benefits, TWIS offers a work environment where your opinions are valued and expected! Our employees have the opportunity to provide feedback on departmental goals, to work collaboratively, and to continuously improve their professional skills. We take pride in our employee programs, including health and wellness initiatives, social events and much more! To recruit the best, we offer the best. For more information on TWIS, visit the ‘About Us’ page on our website. If you are interested in this opportunity, please apply online. OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities. As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique. We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.