--------- Monitor staff performance
Set staff work schedules
Determine type of services to be offered and implement operational procedures
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Negotiate with clients for catering or use of facilities
Address customers' complaints or concerns
Plan and control budget and inventory
Monitor financial control systems
Organise day-to-day business operations
Perform financial calculations, such as costing and budgeting
Hire and oversee training and supervision of staff
Specialization/experience (business sales and services)