Job Description

About Our Company:

We're Yoke Group, a dynamic and growing real estate development company in Hamilton, specializing in the management of diverse real estate assets, including a portfolio of mixed-use residential and retail properties. We're committed to creating high-quality living spaces and delivering exceptional value to our residents. We are expanding our team and seeking a results-driven professional to optimize our residential portfolio's occupancy and tenant experience.

Position Summary:

We are seeking a

Residential Leasing Manager

to take full ownership of the residential leasing lifecycle across our Hamilton portfolio. This critical role is responsible for aggressively minimizing vacancy, driving revenue growth, and ensuring a positive experience for all prospective and new residents. If you are a highly motivated, sales-oriented professional with a proven track record in residential leasing and a deep understanding of market dynamics, we want to hear from you. You will be instrumental in achieving our occupancy targets and enhancing our residential communities.

Key Responsibilities:

Leasing Strategy & Execution:

Proactively manage the entire residential leasing pipeline from initial inquiry to signed lease and move-in. Develop and implement effective marketing strategies for vacant residential units to attract high-quality prospects, utilizing various online platforms (ILSs) and local initiatives. Conduct compelling property tours (virtual, self-guided, and in-person) for prospective residents, highlighting unit features, building amenities, and neighborhood benefits. Manage and respond promptly to all residential leasing inquiries via phone, email, text, and online portals. Oversee the application process, including prospect screening, background checks, and reference verification, ensuring compliance with all relevant regulations (e.g., Ontario Residential Tenancies Act). Negotiate lease terms, prepare lease agreements, and facilitate the lease signing process. Coordinate smooth tenant move-ins and initial orientations.

Market Analysis & Pricing:

Conduct ongoing market research and competitive analysis (using tools like the Residential Unit Pricing & Availability Form) to recommend optimal rental rates that minimize vacancy and maximize revenue. Monitor market trends, competitor pricing, and absorption rates to advise on pricing adjustments and promotions.

Tenant Relations & Retention (Leasing Focus):

Build positive relationships with prospective and new residents, ensuring excellent customer service during the leasing process. Proactively manage lease renewals, striving to retain high-quality residents and minimize turnover.

Reporting & Optimization:

Maintain accurate and up-to-date records of all leasing activities, prospect interactions, and unit statuses within our property management software (

Yardi Breeze

now, transitioning to a new PMS soon). Provide regular reports on key performance indicators, including vacancy rates, lead conversion rates, and time-to-lease. Collaborate with the Director of Asset Management and Owner to optimize leasing strategies based on performance data.

Qualifications:

Experience:

Minimum of

3-5 years of progressive experience

in residential property leasing, specifically with multi-unit residential buildings. Proven track record of consistently achieving low vacancy rates and meeting or exceeding leasing targets. Demonstrated ability to effectively manage a leasing pipeline and drive results.

Skills:

Exceptional sales, negotiation, and closing skills. Excellent verbal and written communication, and interpersonal skills. Highly organized, proactive, and detail-oriented with strong follow-up abilities. Proficiency with property management software (experience with

Yardi Breeze

is an asset, adaptability to new systems like AppFolio/DoorLoop is essential). Proficiency with online listing platforms (ILSs) and CRM functionalities. Strong analytical skills for market research and pricing recommendations. Thorough knowledge of the

Ontario Residential Tenancies Act (RTA)

and fair housing laws.

Other:

Valid G-class driver's license required. Ability to work a flexible schedule, including

evenings and weekends

, to accommodate prospect availability.

What We Offer:

Competitive base salary of $60,000 - $70,000 annually.

Attractive performance-based commissions (e.g., $200 - $350 per new lease signed), offering significant earning potential.

Comprehensive benefits package (details to be discussed). Opportunities for professional development and growth within a dynamic and expanding company. Supportive team environment where your contributions directly impact revenue and asset value. Mileage reimbursement for property travel (if personal vehicle used) or potential for shared company vehicle usage (to be discussed).
Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care On-site parking Paid time off
Schedule:

Day shift Evening shift Weekends as needed
Work Location: In person