Rental Agent

Calgary, AB, CA, Canada

Job Description

The Company

The Jim Pattison Group is the second largest privately held company in Canada with over 59,000 employees worldwide; operating many companies in a diverse set of industries. VISA Rentals and Leasing Inc is a division of Jim Pattison Lease and The Jim Pattison Group.

VISA Rentals and Leasing has been serving communities in Alberta and Northern British Columbia for over 40 years. With locations across both provinces, VISA Rentals and Leasing provides turn-key vehicle rentals to customers, with a focus on long term commercial and government projects.

About VISA Rentals and Leasing: https://www.visatrucksonline.com/

About Jim Pattison Lease: http://www.jimpattisonlease.com/about/

About the Jim Pattison Group: https://www.jimpattison.com/about/our-story/

Are you interested in building your career with a reputable, leading vehicle rentals company that is continually growing?

VISA Rentals and Leasing is seeking a highly motivated individual for the unique opportunity of building your personal career with a stable organization that is continually growing.

The Opportunity

The Rental Agent will be a key contributor and responsible for supporting operations at the Calgary rental location. This position will be based in the VISA Rentals and Leasing Calgary branch or at one of our satellite rental provider locations in Calgary.

Position Attributes & Responsibilities

This role is vital to our success as we move forward towards becoming the Best in Class service provider in our target market. This is a customer facing and field support position whereby the individual in this role must possess the following attributes:

Post secondary education (strongly preferred)

Excellent communication and customer service skills

Strong organizational skills

Strong problem solving and decision-making skills

Marketing experience an asset

Proficient computer skills including Microsoft office (TSD Rental Software experience an asset)

Proficiency in English

Prior rental experience (preferred)

Valid provincial driver license (required)

Position Summary

Reporting to the Director, Rental Operations, you will have a multifaceted role within your job function. As the Rental Agent, you will have direct accountability for branch operations including day to day tasks such as:

Managing rental cycle (reservations, rental agreements, check-outs, check-ins, etc.)

Liaise with management and operations personnel as required

Act as primary branch contact for internal communications and inter-branch rentals

Front-line customer support

Answering the branch phone and emails

Responding to customer inquiries

Supporting customers with breakdowns and roadside assistance

Collecting customer information and payment

Front desk support as needed

Initiating and monitoring Work Orders for vehicle mechanical checks, cleaning, repairs and delivery

Ensuring vehicle management system (TSD) information is up to date

Organizing vehicle transfers with 3rd party carriers and drivers

Operating vehicles for transfers within the city as required

Conducting rental promotions and online marketing

Other administrative and operational tasks as required

This is a salaried position with hours of operation Monday to Friday 9am to 5pm.

How to Apply

If this opportunity is of interest to you, please send your resume and brief cover letter via Indeed

Candidates must have a valid driver's license and be eligible to work in Canada. We thank everyone for their interest, however, only those qualified and considered for an interview will be contacted at this time.

Job Type: Full-time

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2496469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, CA, Canada
  • Education
    Not mentioned