Job Description

Drive your Career, Accelerate your Success!

About Lift Auto Group

Lift Auto Group Ltd. ("Lift") is one of Canada's fastest-growing leaders in the collision repair industry. With nearly 70 collision repair centres across British Columbia, Alberta, Saskatchewan, Ontario, and the Yukon, and a team of 1,000+ employees, we're dedicated to providing exceptional service and building long-term careers. Our growth trajectory is strong and sustainable--making this an exciting time to join us.

Our Centralized Estimating team is looking to hire a remote

Estimator

in the Province of Alberta. In this position you have the opportunity to work from home while providing support on estimates collecting accounts receivable across multiple locations in Alberta.

What does it take to work for Lift Auto Group?

5 years' experience in collision estimating is preferred A basic understanding of insurance companies' guidelines Comprehensive understanding of the entire repair process In-depth knowledge of estimating software (i.e. Mitchell and Qapter) is an asset. Exceptional communication skills. Proven track record of high-quality customer service. Ability to effectively manage and prioritize competing tasks. Ability to demonstrate initiative and thrive in a fast-paced environment. Willingness to learn and develop additional knowledge.

Responsibilities:

Frontline client service: responding appropriately virtually, online & telephone inquiries, and maintaining timely communication with shop staff, and customers during the repair process. Schedules estimate and repair appointments. Accurately completes estimates according to company standard operations procedures for estimates and parts. Supporting the ordering and sourcing of parts. Accurately posting invoices in a timely manner. Ensures customers have a clear understanding of their insurance and are aware of any required deductibles. Manages/supports the customer experience. Uses Nexsyis for the full cycle of the repair process - contacting the customer with repair status updates, ensuring the customer authorization is given prior to commencing repairs, arranging alternate transportation for customers and preparation for delivery of the repaired vehicle to the customer. Actively participates in supporting the workflow of the supporting shops including daily meetings and willingness to take on other duties as request by operations manager.
If you're ready to take your career to new heights with Lift Auto Group, we invite you to apply today! Join us in shaping the future of collision repair.

#INDHP

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress Dental care Disability insurance Extended health care Flexible schedule Life insurance Paid time off Tuition reimbursement Vision care Work from home
Work Location: In person