Job Description

TD Description

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Department Overview

The Mobile Mortgage Salesforce (MMS) is an exciting and dynamic national sales channel within TD responsible for acquisition of new Mortgage and Home Equity FlexLine business as well as facilitating the sale of Credit Protection. Our National Mortgage Salesforce team delivers new customers to the bank and contributes to the volume, profits and market share of TD's Real Estate Secured Lending (RESL) portfolio. In addition, our MMS team is responsible for bringing new banking customers to the TD branch network using secured lending products as the delivery vehicle. They operate on an entirely mobile platform from a home office base, to develop Mortgage and Home Equity FlexLine referrals from realtors, builders, financial planners and other centers of influence. Based on a commitment to discovering and achieving what truly matters to each client, each MMS leverages a distinct discovery process and collaborates closely to take an integrated approach to building a financing strategy that reflects each client's unique needs and delivers the full spectrum of TD products and services.

The MMS and Broker Enablement and Support group is a National team accountable for the development and execution of the MMS and Broker Channel strategies, delivering business performance insights to drive growth and increase productivity as well as the creation and the implementation of policies, processes, and capabilities supporting our MMS and Broker Channels. Working closely with our Realtor and Builder Partnerships, One TD partners, RESUL, and the Channels leadership team, supporting 1A channel governance, conduct risk, channel engagement programs (R&R, rallies, conferences), and the management of the Mobile Mortgage Specialist Assistants.

The Realtor and Builder Development team is an exciting and dynamic area within SSF and an opportunity to make a big impact. On our quest to #1 market share, the National Builder & Realtor Development team strives to support the development of deep and long-lasting relationships between Mobile Mortgage Specialists (MMS) and third-party centres of influence (COI) in the Builder and Realtor space. By offering meaningful advice and the right lending solutions, relationships between COIs and MMS professionals can help our customers achieve their homeownership goals.

Job Requirements

Seasoned professional with an undergraduate degree and at least 5 years of relevant experiences leading teams in distribution channels and people management.
Visionary leader with demonstrated experience of effective coaching and relationship building with centers of influence.
Strong communication skills, business acumen, ability to influence and effectively communicate change.
Ability to operate effectively within a national model and adapt to regional needs.
Driven to win with a history of making an impact and delivering superior results in both the short and long term.
Positive attitude, quick start and self-motivator, along with entrepreneurial skills.
Experience in working with "B2B" partners.
TD Canada Trust product and policy knowledge; RESL subject matter expert.
Previous business development and sales management experience is considered an asset.
Proven success in a competitive and demanding sales environment.
Demonstrated ability in achieving business objectives through business planning activities, coaching and skills development.
The incumbent needs to have strong impact and influencing skills and understands how to execute in a dynamic environment.

Hours

37.5



The Builder & Realtor, Regional Sales Manager role is a key sales management position within the SSF that reports to the Senior Relationship Manager, National Builder & Realtor Development. The successful candidate will work with internal and external Regional partners to increase TD's market share and RESL referrals by developing and maintaining quality third party relationships with our Realtor and Builder community.

Key accountabilities include:

The Regional Sales Manager uses a disciplined approach to a rigorous and transparent sales management process, which includes planned sales activities, coaching and regular ongoing documented summaries and tracking.
Onboarding of new sites, offices and agents.
Proactive and reactive approach to Builders and Realtors, by making planned and reoccurring out-bound "coaching" calls to high-value relationships, as well as troubleshooting incoming inquiries as a subject matter expert, for the purpose of achieving agreed upon mortgage referral business results.
Lead, coach and develop MMS colleagues to provide exceptional service on Builder sites, including but not limited to pipeline management, advice-giving strategies, customer solutions and sourcing new opportunities.
Contribute to TD's real estate secured lending success as a brand ambassador at Builder and Realtor related industry events to build positive relationships with new and existing Builders and Relator Brokerages
Deepen high-value Builder and Realtor relationships by establishing reoccurring connections with Builder owners, Realtor Brokerages and their respective employees to source new opportunities
Understand TD's Builder products, policies, and pricing as well as the current Builder and Realtor competitive landscape
Act as a subject matter expert and share industry competitive insights with the broader Builder and Realtor Development Team
Enhance TD's relationship with Realtor Broker Owners, deepen engagement with existing members of TDs Volume Bonus Program and onboard new members to the program to drive referrals
Contribute actively in business transformation by supporting colleagues through meaningful change management activities and communications.
Model TD guiding principles to ensure consistency in doing what is best for the customer to help them achieve their needs.
Build a culture of empowerment and discovery by sharing knowledge, promoting open dialogue and motivating the team to achieve common goals.
Act as the first point of contact for issues raised from Builders and Realtors, as well as onsite MMS to ensure optimal resolutions and service management support.
Provide industry competitive analysis, including pricing, products and programs to the Senior Manager.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

TD Canada Trust

Job Category - Primary

Sales & Business Development

Job Category(s)

Sales & Business Development

Job Family

Retail Sales & Service

Time Type

Full Time

Employment Type

Regular