Job Description

Nortrux Inc. has an IMMEDIATE opening for a Receptionist/Parts Clerical within our Grande Prairie location. This position is a full-time, permanent position with an opportunity for advancement. This is a great opportunity to get your foot in the door with a company that holds strong core values, Communication, Integrity, Partnership, Accountability, and Excellence. We are looking for someone who holds the same values and who wants to grow with a company that knows your success is our success!

Employees are the driving force behind our achievements, and we believe in having the right person in the right position. We know that employee growth is the key to continued engagement and fulfillment. Nortrux Inc. offers an open and honest work environment, competitive compensation, and full benefits.

POSITION SUMMARY

Reporting to the Branch Manager.

The position represents Nortrux during the initial contact with customers and vendors organization of parts department files and assisting the parts manager and parts employees in administrative aspects of inventory control. This position also ensures that parts department paperwork and daily parts department functions run smoothly.

DUTIES & RESPONSIBILITIES

Represent Nortrux Inc. by greeting customers and vendors in a pleasant and friendly manner.

Answer a multi-line switchboard in a friendly manner and direct incoming phone calls to the appropriate department and/or employee.

Maintain an Active social media presence for Nortrux Inc.

Coordinate reception functions to facilitate seamless customer service.

Maintain a clean and organized front reception area.

Organize incoming mail and courier packages.

Prepare all outgoing mail.

Order and coordinate office supplies, photocopier supplies, company business forms, business cards, letterhead, stationary, etc.

Responsible for the efficient operation of office equipment.

Provide administration support as required by all departments.

Other duties as required.

Follow all policies, procedures, and regulatory requirements.

Ensure compliance with ISO or company-specific quality programs and the appropriate use of procedures.

Verifies and keeps records to ensure that the parts department functions run smoothly.

Assist with traceable Inventory control.

Liaison with part suppliers and Mack Corporate.

Timely Payment of MACK for MAR and Compass Claims

Ensure documents are processed accurately and promptly.

Process and ship monthly 'service parts returns' (SPR).

Process core return documentation for all vendors.

Expedite direct ship orders to end users and process billing.

Process inventory obsolescence return documentation for all vendors

Maintain knowledge of incentives, bulk buying, and special programs

Control of stock replenishment orders for high-volume resellers

Improve position functions and procedures to obtain better efficiency.

Perform other duties as assigned

QUALIFICATIONS

Reliable and Punctual.

Friendly and professional with a positive attitude.

Ability to work with little supervision.

Understanding of Marketing through social media.

Organized and able to prioritize daily tasks.

Able to meet deadlines.

Excellent communication skills both verbal and written.

Analytical problem-solving skills

Strong skills in the use of Microsoft Office products and various databases

All applicants chosen to be part of the Nortrux family must pass a pre-employment medical, drug, and alcohol test

Job Types: Full-time, Permanent

Pay: $40,000.00-$43,000.00 per year

Benefits:

Dental care Disability insurance Extended health care Life insurance On-site parking
Work Location: In person