Job Description

About Us:

Southgate Medallion Family Day Homes has been a trusted provider of quality child care in the Edmonton area since 1982. As a licensed day home agency, we offer safe and nurturing home-based child care, exceeding government standards through detailed safety checks, unannounced home visits, and ongoing provider support and training. We serve families by connecting them with over 100 day homes across the Edmonton area, ensuring individualized care and attention in nurturing small group settings.

Position Overview:

We are seeking a dynamic and organized individual to join our team as a Receptionist / Social Media & Community Engagement Specialist. The position combines administrative support with digital communication and community outreach, playing a vital part in supporting families, enhancing our agency's presence, and fostering positive relationships with families, providers, and the community.

Key Responsibilities:

Reception & Administration:

Greet and assist visitors, parents, and educators with professionalism and positivity. Manage incoming calls and emails, directing inquiries to appropriate staff members. Support families who are seeking child care, by researching and communicating day home options near to parents homes or workplaces. Maintain and update office records, schedules, and documentation. Set up meetings, workshops, and events as needed.

Social Media & Digital Communication:

Develop and implement content for social media platforms to engage with the community and promote agency initiatives. Make updates and improvements to the Southgate Medallion website, and ensure the website is optimized for desktop and mobile devices. Monitor and respond to social media interactions in a timely and positive manner. Assist in creating newsletters, flyers, and other digital communications to keep families and educators informed.

Community Engagement:

Support agency participation in community events and initiatives. Collaborate with local organizations and partners to promote community involvement. Assist in organizing charity fundraising and awareness campaigns.

Qualifications:

Diploma in office administration or an equivalent combination of education and experience. Minimum of two years of experience in an office administration or client service role. Strong proficiency with social media platforms and digital communication tools. Excellent written and verbal communication skills. Ability to multitask and manage time effectively. Demonstrated ability to work collaboratively in a team environment. Passion for community engagement and child care advocacy. (Certificate in social media marketing - preferred). (Alberta Early Childhood Education Level I or Level II certification - not essential, but an asset).

Why Join Us?

Be part of a dedicated team committed to excellence in child care and early learning. Opportunity to make a meaningful impact in the community. Positive and supportive work environment with opportunities for professional growth. Competitive compensation and benefits.

How to Apply:

Interested candidates are invited to submit their resume and cover letter.



We thank all applicants for their interest; however, only those selected for an interview will be contacted.