Job Description

Who we are:

Located in London, we are the largest plastic surgery and medical aesthetics office in southwestern Ontario. Our office comprises several surgeons, nurses, and skin therapists as well as an outstanding administrative, marketing and customer service team. We offer the full range of private-pay plastic surgery, as well as non-surgical aesthetic services, including lasers, facials, and injectables, plus retail skincare.

We are looking for someone who excels at customer service, is calm under pressure and has a keen attention to detail. This position is full time. It includes 2 evenings and may include some Saturdays.

A typical work day includes:

Welcoming patients to the clinic, checking them in, ensuring they have completed any necessary paperwork

Billing patients and processing payments; reconciling end of day financials

Ensuring providers are on schedule and managing patient flow

Scheduling patient appointments and making reminder phone calls

Ensuring that office is kept tidy and patient ready at all times

Processing online skincare orders

Managing general office (non-medical) inventory and placing orders when needed

Your skills:

Have excellent communication and computer skills

Work well under pressure when details matter

Able to keep a positive attitude during very busy days

Able to prioritize tasks in an organized and efficient manner

Make patient satisfaction a priority

Understand that confidentiality is of the utmost importance

Have a clear telephone speaking voice

Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Work Location: In person

Application deadline: 2025-07-21