Our goals include providing exceptional patient care, preserving and continually strengthening the patient-doctor relationship, fostering an inclusive culture, and fully supporting our team members.
About the role - Key responsibilities:
Greet patients
Answer phones
Schedule appointments
Manage patient communication services such as office email, text, and website communication
Manage incoming and outgoing mail and reports
Various other reception tasks
About you:
Pleasant, professional and courteous personality with a passion and energy for exceptional customer service
Effective conflict resolution, problem identification, problem resolution and decision making
Ability to work cohesively with team members
Excellent communication skills
Strong organizational and time management skills
Ability to multi-task and work independently in a fast-paced environment
Alignment with our vision, mission and values, which guide how we work
Job Types: Full-time, Permanent
Additional pay:
Bonus pay
Experience:
Medical reception: 1 year (preferred)
Work remotely:
No
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
On-site parking
Application question(s):
Do you have experience using Accuro?
Are you available to work Saturday from 9 am to 5 pm?
Language:
Chinese (Mandarin) (required)
Work Location: In person
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