Job Description

We are looking for a friendly, organized, patient centered individual to fill the role of medical receptionist on our team. This person would be responsible for:

• Greeting patients as they approach the front desk of the clinic
• Answer phones and retrieve voicemail messages
• Schedule appointments and update patient appointments
• Ensure patients have the correct exam preparation at time of booking and check-in
• Maintain a clean and organized reception area
• Handle incoming and outgoing faxes and electronic requisition requests
• Communicate with physicians, nurses, and other medical staff as needed
• Provide basic information to patients about clinic services, such as hours of operation and location
• Perform general office tasks such as scanning, and copying documents
• Handle patient complaints and direct them to appropriate personnel if needed
• Perform other duties as assigned by clinic manager

Requirements:

• Medical Office Administration Certificate
• 3+ years of medical office experience

Skills:

• Excellent organizational skills and ability to multitask
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Proficient in basic computer skills
• Knowledge of medical terminology is preferred
• Attention to detail and accuracy are required

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Wellness program

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Medical office: 3 years (preferred)

Work Location: In person