Job Description

Peak Health VIP (formaly Arthritis VIP) is multi award winning clinic and has beeen recognized nationally and internationally. The clinic is a premier, luxury medical clinic specializing in regenerative and functional medicine. We provide advanced, non-surgical treatments to help our patients restore mobility, eliminate pain, optimizeing their hormone and improving gut health. Our team is dedicated to excellence, compassion, and delivering a true VIP experience to every patient.

We are seeking an experienced

Receptionist / Patient Coordinator

to be the first point of contact for our valued patients. This role is ideal for someone with prior administrative experience in a

cosmetic clinic, medical spa, or dental office

who understands the importance of patient experience, professionalism, and detail.

Key Responsibilities

Welcome patients warmly and ensure they feel comfortable and cared for. Answer phone calls, emails, and inquiries promptly and professionally. Schedule consultations, follow-ups, and treatments while managing the clinic calendar efficiently. Assist with intake forms, patient records, and appointment confirmations. Support patient coordinators and practitioners in delivering a seamless experience. Process payments and manage invoicing with accuracy and discretion. Maintain a polished and organized reception area that reflects our luxury brand.

Qualifications

1-2 years of administrative/receptionist experience in a cosmetic clinic, dental office, or medical spa (required).

Exceptional communication and interpersonal skills with a warm, professional demeanor. Strong organizational and multitasking abilities in a fast-paced environment. Tech-savvy with experience in scheduling software and Microsoft Office/Google Suite. Detail-oriented, reliable, and passionate about patient care. Ability to work independently while being an excellent team player.

Compensation & Benefits

$23-$26/hour

, based on experience

Full-time, 40 hours/week

(Monday-Friday, occasional evenings/Saturdays if required)

Statutory holidays off with pay

(as per Ontario standards)

Extended Health Benefits Package

(medical, dental, vision)

Wellness perks

, including discounted treatments and supplements at Peak Health VIP

Paid vacation + personal/sick days

Peak Health VIP is a premier, luxury medical clinic specializing in regenerative and functional medicine. We provide advanced, non-surgical treatments to help our patients restore mobility, eliminate pain, and live at their best. Our team is dedicated to excellence, compassion, and delivering a true VIP experience to every patient.
We are seeking an experienced

Receptionist / Patient Coordinator

to be the first point of contact for our valued patients. This role is ideal for someone with prior administrative experience in a

cosmetic clinic, medical spa, or dental office

who understands the importance of patient experience, professionalism, and detail.

Key Responsibilities

Welcome patients warmly and ensure they feel comfortable and cared for. Answer phone calls, emails, and inquiries promptly and professionally. Schedule consultations, follow-ups, and treatments while managing the clinic calendar efficiently. Assist with intake forms, patient records, and appointment confirmations. Support patient coordinators and practitioners in delivering a seamless experience. Process payments and manage invoicing with accuracy and discretion. Maintain a polished and organized reception area that reflects our luxury brand.

Qualifications

1-2 years of administrative/receptionist experience in a cosmetic clinic, dental office, or medical spa (required).

Exceptional communication and interpersonal skills with a warm, professional demeanor. Strong organizational and multitasking abilities in a fast-paced environment. Tech-savvy with experience in scheduling software and Microsoft Office/Google Suite. Detail-oriented, reliable, and passionate about patient care. Ability to work independently while being an excellent team player.

Compensation & Benefits

$23-$26/hour

, based on experience

Full-time, 40 hours/week

(Monday-Friday, occasional evenings)

Extended Health Benefits Package

(medical, dental, vision)

Wellness perks

, including discounted treatments and supplements at Peak Health VIP

Paid vacation

Performance-based bonuses

for patient satisfaction and clinic growth
If you have a background in

cosmetic clinics, medical spas, or dental offices

and thrive in delivering outstanding patient experiences, we want to hear from you.

Apply today

and become part of the Peak Health VIP team, where every patient and every team member is treated like a

VIP

.

Job Type: Full-time

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care
Work Location: In person