Job Description

Job Posting: Receptionist/Patient Care Coordinator

Location

: Islington and Bloor

Clinic

: Kingsway Dermatology & Cosmetic Centre - Upscale Cosmetic Dermatology Practice

Are you an organized, compassionate professional who thrives in a fast-paced environment? Do you have a passion for providing exceptional patient care? If so, we invite you to join our team at Kingsway Dermatology & Cosmetic Centre, a busy and upscale cosmetic dermatology clinic.

Position

: Receptionist/Patient Care Coordinator

About Us

:
We specialize in providing top-tier medical dermatology services with a focus on patient satisfaction and personalized care. Our team is dedicated to delivering a seamless, comfortable experience for every patient who walks through our doors.

Key Responsibilities

:

Greet patients warmly and professionally, creating a welcoming environment. Manage phone calls, schedule appointments, and coordinate the clinic's daily calendar. Maintain accurate patient records and ensure confidentiality at all times. Educate patients about clinic services and answer inquiries with confidence. Support clinic operations, including check-in/check-out and payment processing. Work closely with the team to ensure smooth patient flow and care coordination.

What We're Looking For

:

Here's a polished job posting draft for your Patient Coordinator role:

Job Posting: Patient Coordinator - Medical Dermatology Clinic

We are seeking a detail-oriented and compassionate

Patient Coordinator

to join our busy

Medical Dermatology Clinic

. The ideal candidate will bring strong organizational skills, excellent communication, and prior experience working in a medical office setting. This role is key in ensuring a smooth, professional, and welcoming experience for our patients from the moment they arrive.

Key Responsibilities:

Greet and register patients, ensuring accurate demographic and insurance information. Schedule, confirm, and manage patient appointments in

Accuro EMR

. Process and reconcile

OHIP billing

and other third-party billing accurately and on time. Act as the first point of contact for patients, providing friendly and professional support. Coordinate communication between patients, physicians, and staff. Maintain patient confidentiality and comply with all clinic policies and healthcare regulations. Support day-to-day administrative operations to ensure efficiency and patient satisfaction.

Qualifications:

Minimum 2 years of experience in a

medical office or dermatology clinic

setting. Proficiency with

Accuro EMR

and strong understanding of

OHIP billing procedures

. Excellent interpersonal and communication skills, both verbal and written. Strong organizational skills with the ability to multitask in a fast-paced environment. Professional, compassionate, and patient-focused demeanor. Knowledge of dermatology terminology and procedures (asset but not required).

Why Join Us:

Be part of a collaborative and supportive medical team. Opportunity to grow within a well-established and respected dermatology practice. Competitive compensation and benefits. Positive and professional work environment where patient care comes first.
If you are a motivated, detail-oriented professional with a passion for patient care, we'd love to hear from you!

Please send your resume and cover letter to cosmetic@kingswaydermatology.com with the subject line Patient Coordinator Application.

Kingsway Dermatology & cosmetic Centre is an equal-opportunity employer. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Benefits:

Dental care Extended health care Paid time off
Work Location: In person

Expected start date: 2025-09-01