Job Description

Education: Experience:

Education

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Secondary (high) school graduation certificate

Work setting

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Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Computerized bookkeeping system Internet

Transportation/travel information

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Public transportation is not available

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Standing for extended periods Work under pressure

Personal suitability

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Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Health care plan Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 35 to 40 hours per week