Job Description

Description

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We are looking for an organized, motivated, animal and human loving, team driven full-time receptionist. As a full time receptionist, we offer mentoring and support to get you to your full potential all while enjoying pet cuddles, team building, a beautiful espresso machine to make your favourite coffees and ice cream in the freezer (just to name a few of the fun perks)!



As a receptionist, your duties include but are not limited to: assisting clients on the phone and in person, replying to clients texts, booking and managing appointments, purchases, keeping the clinic clean, rooming clients and communicating with the RVT's, Animal Assistants and Doctors.



Experience not necessary but the ideal candidate will come with experience in the Veterinary Field.

Hours:

The clinic is open 8-5 Monday to Friday



Work hours range from 7:15 - 4:15 or 8:15 - 5:15

Duties

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Greeting and welcoming clients Checking in clients Answering phone calls/email/texts Booking and rescheduling appointments/surgeries/dentals Updating client files Receiving/Processing payments Educating clients on vaccine schedules, surgeries, appointments, third party financing etc. Reviewing/Explaining patient prescriptions when they are dispensed Maintaining cleanliness of waiting room and cleaning exam rooms between appointments Communicating regularly with management/Technicians/Assistants and Doctors Maintain composure and work well under pressure Enjoy working with animals and their humans

Qualifications

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High school diploma or equivalent Previous experience as a veterinary receptionist or in a similar role is preferred Knowledge of Veterinary Medicine or willingness to learn the industry Ability to work effectively as part of a team and assist staff with various tasks Excellent customer service and communication skills

Extras

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Why you should consider applying to be a part of our team:

Progressive, Supportive and Inclusive Culture:

We are a family based, small animal private practice that values the input and suggestions of our team members and encourages team collaboration to enhance the workday experience. Each member of our team is vital to the success of our clinic and we believe in applying kindness liberally. From doctors to volunteers, everyone is given the same level of respect and appreciation which fosters a friendly and inclusive environment.

Respect for Work-Life Balance:

We understand the importance of maintaining a healthy balance between our professional and personal lives. Our management team is respectful of personal commitments and the need for a healthy work-life balance while encouraging mental health and promoting wellbeing.

Perks and Benefits:

As part of our team, you will enjoy:


Discounted food and services A generous Health and Dental benefits plan Long Term Disability Sick Days Vacation Team building events

Flexible Language Requirement:

French not required but a second language is a bonus

About The Company

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Birchwood Veterinary Clinic

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1741 Victoria Street

Prince George BC V2L 2L6 CA
Birchwood Veterinary Clinic is Prince George's newest small animal practice. We are a privately owned, family-based companion/exotic animal practice located in Central BC. We are a fully equipped clinic with an Idexx diagnostic laboratory as well as digital radiology, a modern surgical and dental suite, a therapeutic laser, and much more.



We offer proactive health and wellness care for animals. Our vision is to get to know our clients and their companion animals well. Based on this approach, we can provide better care, including the right veterinary advice, health plans, treatment, lab services, and diet options to support a long and active life for animals of all shapes and sizes.

Job Details

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Location 1741 Victoria Street Prince George BC
Type Full-Time
Wage $20 - $23 per Hour
Hours 40 Hours Per Week
Start Date September 9, 2024
Closing Date September 2, 2025