Job Description

We are seeking a

highly organized and professional Front Desk Receptionist

to join our

growing real estate office

. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is for you! We are looking for someone with experience in real estate administration to provide exceptional support to our agents, clients, and the office as a whole.

Qualifications:

Real Estate Experience:

Previous experience in a real estate office is

REQUIRED

.

Real Estate Software:

Experience with MLS systems (TRREB, Cornerstone), BrokerBay, Skyslope, and other real estate software is highly preferred.

Familiarity with Real Estate Terminology:

A solid understanding of real estate practices and terminology is a plus.

Administrative Experience:

Proven experience in administrative roles, preferably within real estate or a related field.

Skills:

Strong organizational skills with exceptional attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Excellent written and verbal communication skills, with professional phone etiquette. Proficiency in Microsoft Office or Google Drive (G-Drive). Comfortable handling confidential information with discretion. Ability to manage a high volume of phone calls and emails effectively.

Professionalism:

High degree of professionalism, customer-first mindset, and a positive attitude. Strong business communication skills. Ability to work efficiently and meet deadlines.

Key Responsibilities:

Customer Service & Front Desk

Greet clients and visitors with a friendly and professional demeanor. Manage the front desk area and maintain an organized workspace.

Phone & Client Communication

Answer and direct all incoming calls promptly and professionally. Take clear and concise messages. Be the first point of contact for clients and visitors coming into the office. Respond to client and vendor inquiries via phone, email, and in-person.

Appointment & Meeting Coordination

Schedule and confirm appointments for property showings, client meetings, and office events. Book and manage meeting rooms and boardrooms as needed.

Listing & Deal Management

Input new property listings into MLS (TRREB, Cornerstone) and update listings on platforms such as BrokerBay and Skyslope. Maintain and organize listing and deal files to ensure they are complete and up-to-date.

Document Preparation & Administration

Prepare, edit, and process real estate documents including Agreements of Purchase and Sale, Amendments, Waivers, and other contracts using Webforms and Skyslope. Organize and maintain office documents, contracts, and client information in a secure and accessible manner. Process deposit cheques and issue receipts as required.

General Administrative Support

Provide general office support to real estate agents and management. Manage office supply inventory and order supplies as needed. Receive, sort, and distribute incoming mail, faxes, and packages.

Facilities Management

Coordinate meeting room bookings for internal meetings and appointments. Ensure the office environment is organized and welcoming for clients.

Flexibility & Availability:

Key Working Hours:

Availability for

2-3 shifts between Monday to Friday from 1pm - 6pm

, plus

one additional shift on either Saturday from 10am - 5pm or Sunday from 10am - 3pm

.
(Weekend availability is required)

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per year

Education:

Secondary School (required)
Experience:

REAL ESTATE: 1 year (required) Administrative: 3 years (required)
Language:

English (required)
Work Location: In person