Job Description

Department

Faculty of Medicine & Dentistry - Family Medicine Dept

Salary range

$54,977.40 to $74,669.16

Hours per week

35

Grade

8

Posted date

August 19, 2025

Closing date

September 2, 2025

Position Type

Full Time - Trust Funded

Description

---------------

This position is a part of the Non-Academic Staff Association (NASA).


This position offers a comprehensive benefits package.

Location

- This role is in-person at the Northeast Community Health Centre.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.


The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.


Your work will have a meaningful influence on a fascinating cross-section of people -- from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Department of Family Medicine

The University of Alberta Department of Family Medicine is a top school for Family Medicine in Canada. As a department, we are responsible for educational innovations and research that have been adopted across Canada and internationally. We are innovative and creative thinkers, producing high-quality work. We are a learning organization, constantly seeking to improve how we do what we do for our learners, patients, and communities.

Position

Summary

Reporting to the Informatics and Quality Supervisor, the Quality Coordinator is based at the Northeast Community Health Clinic and is responsible for coordinating the implementation of quality assurance and control projects at their site, including, but not limited to implementation and management of an Electronic Medical Record (EMR) System.


The Coordinator will be the primary contact for all parties associated with quality projects and is responsible for coordinating the business aspects of such projects including management of related funds and accounts, training, coaching, and evaluation of users, including clinic staff, physicians, residents and students.


The Coordinator will champion primary care renewal initiatives and be responsible for the process of data collection and reporting.

Duties

Manages an Electronic Medical Record (EMR) System including training, orientation and coaching for physicians, staff members and learners; Acts as primary contact for all EMR users and vendors at the site; Functions as the Clinic Privacy Officer, maintaining security records, tracking logs, ensuring compliance with the HIA, and participating in privacy breach investigations; Project manages all site EMR-related projects; Develops quality improvement project plans; Handles all incoming requests for health information in accordance with the HIA Acts as Practice Quality Improvement facilitator; Creates and assure accuracy of reporting for various projects, including collection of data for Department projects; Performs other related duties as required.

Minimum Qualifications

Minimum High School diploma supplemented with coursework in medical administration and/or IT administration; Minimum 5 years of medical office experience; Working knowledge of MedAccess EMR; QI experience in AIM, AIW, IHI, Lean or similar framework; Ability to establish and maintain effective working relationships with staff and vendors;

Preferred Qualifications

Project management training/coursework preferred; Ability to provide leadership for change management, conflict resolution, communication and team work; Coursework or experience in basic bookkeeping preferred; Able to work with high level of independence Excellent interpersonal, organizational, and problem-solving skills; Advanced skills with MS Office, exemplary Excel skills.


At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.


We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.



All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms--physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.



The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.



L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.

Note:

This opportunity will be available until midnight September 2, 2025, Edmonton, Alberta local time.