Job Description

Your Opportunity:
Primary Care Alberta is seeking a detail-oriented and process-driven Quality Coordinator to support the integrity and accuracy of a provincial digital health information platform. This role plays a key part in maintaining trusted public-facing data by leading audit cycles, managing structured feedback workflows, and contributing to performance reporting. The Quality Coordinator will work closely with internal teams and regional contributors to ensure consistent data standards and support continuous improvement.
Description:
Reporting to Team Lead - Alberta Find a Doctor Program, The Quality Coordinator is responsible for conducting scheduled data audits, processing user-submitted corrections, and monitoring update activity across multiple data sources. The role includes validating key data fields, comparing internal records with external public sources, and overseeing automated data feeds for accuracy. During the transition to regional health networks, the coordinator will assist with onboarding new data contributors, updating audit templates to reflect new boundaries, and supporting the evaluation of messaging logic within the platform. Success in this role depends on strong analytical skills, attention to detail, and the ability to collaborate across technical and operational teams.

Classification:

Coordinator

Union:

Exempt

Unit and Program:

Health Link

Primary Location:

Southport Tower

Location Details:

As Per Location

Negotiable Location:

Within Calgary Zone

Temporary Employee Class:

Temp F/T Benefits

FTE:

1.00

Posting End Date:

02-SEP-2025

Date Available:

12-SEP-2025

Temporary End Date:

08-SEP-2026

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

Saturday/Sunday

Minimum Salary:

$25.02

Maximum Salary:

$41.71

Vehicle Requirement:

Not Applicable

Required Qualifications:

To excel in this role, the successful candidate will demonstrate a keen attention to detail, strong interpersonal and relationship-building abilities, and exceptional written and verbal communication skills. They will possess sound decision-making and problem-solving capabilities, along with the judgment required to navigate complex situations effectively. The ideal candidate is self-motivated, able to work independently under tight deadlines, and skilled at coordinating internal and external resources to meet organizational objectives with precision and accuracy. A commitment to confidentiality, discretion, and collaborative teamwork will be key to success in this position. Diploma or degree in Health Information Management, Public Health, or a related discipline. Proven experience in data audits, quality assurance, or performance reporting. Familiarity with digital health platforms and structured data workflows. Strong communication and documentation skills. Understanding of Alberta's Primary Care health delivery landscape.

Additional Required Qualifications:

As Required.

Preferred Qualifications:

Demonstrated proficiency in web publishing, complemented by experience in project management, is considered a strong asset. Certifications in ITIL, Business Analysis, and Project Management are highly desirable. Solid understanding of writing and editing for digital platforms, with a focus on clarity, accessibility, and user engagement.