Job Description

About Us:

Itshere is a Software-as-a-Service (SaaS) company specializing in digital solutions for the logistics and delivery industry. Our innovative platform includes a Warehouse Management System (WMS) and a Delivery Management System (DMS) used by logistics providers to streamline operations, improve efficiency, and enhance the client experience.

Position Overview:

We are looking for a

Part-Time QA Specialist

to join our team in Vancouver. This role involves testing and improving our software platform, identifying workflow optimizations in logistics operations, and assisting in the onboarding and training of new clients. The ideal candidate is detail-oriented, tech-savvy, and understands operational processes in logistics or fulfillment.

Key Responsibilities:

Perform QA testing on WMS and DMS modules to identify bugs and performance issues Collaborate with developers and operations team to report and resolve issues Analyze current client workflows and suggest process improvements Support the onboarding and training of new clients using our platform Document bugs, test cases, and training guides as needed Continuously monitor system usability and gather user feedback for improvements

Qualifications:

Previous experience in QA, software testing, or logistics/fulfillment operations preferred Strong understanding of web-based platforms; experience with WMS/DMS is a plus Excellent analytical, communication, and documentation skills Self-starter with the ability to work independently Must be available to work from our

Vancouver office

Working Hours:

15 to 25 hours per week Flexible daytime hours; in-office presence required
Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 15 - 25 per week

Benefits:

On-site parking
Work Location: In person