Job Description

Job Title:

Public Programs Coordinator

Employment Type:

Onsite, full-time permanent

Salary:

$50,000 (37.5 hrs/week, Wed-Sun)

Reports to:

Senior Manager, Youth & Public Programs

The Confluence Historic Site & Parkland is recruiting for Public Programs Coordinator. This role plays a key role in the development, coordination, and delivery of public programs. This position works closely with the Creative Experience Team and other departments to design and implement engaging, inclusive and memorable experiences for visitors of all ages.

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About the Position?

Some tasks and responsibilities for this position will include -?

Program Administration & Coordination (45%)

Coordinate and oversee the logistics for all public programs, including program schedules, permits, vendor and presenter communication, supplies, and coordination with staff and volunteers to ensure a seamless delivery. Maintain program documentation, internal calendars, and registration systems. Help with the coordination of private program bookings. Respond to emails, phone calls, and other inquiries from guests and program participants in timely manner. Address visitor concerns or complaints, ensuring high levels of satisfaction.
Program Development (25%)

With support from the Senior Manager, Youth & Public Programs, design and develop engaging, creative and diverse public programs that align with The Confluence's mission and objectives. Ensure programs are inclusive, accessible, and cater to a wide audience. Collaborate with other departments and partners to plan/create programs Research and propose new programming ideas based on community input and organizational priorities.
Program Delivery (20%)

Lead or assist with onsite program implementation, including setup and facilitation. Ensure a welcoming and accessible experience for participants. Collect and report on participant feedback, attendance data, and impact assessments.
Visitor Experience & Front Desk Support (5%)

Support front desk operations as needed, ensuring a welcoming, informative, and professional experience for all visitors. Work with the visitor experience team to ensure that the physical space, digital resources, and overall experience align with the public programming goals.
Other Duties (5%)

Supporting the Programs Team with other programs as needed. Additional tasks and projects as needed.
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Qualifications

At least 2 years of experience in public programming, community engagement, event coordination, or related work. Highly adaptable, creative, collaborative and energetic. Enjoy public speaking and interacting with the public Strong organizational and communication skills, with attention to detail and the ability to manage multiple priorities. Experience in leading tours in considered an asset Ability to speak another language is considered an asset Current (or readiness to obtain) Level 1 Emergency First Aid & CPR Certificate. Evening and weekend availability is required.
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Compensation and hours

$50,000 annually, 37.5 hours a week Shifts are Wednesday-Sunday, with evenings as needed to support programs Free parking on site Professional development opportunities
Application instructions???

Please submit your resume and cover letter (required) to The Confluence via email at hr@theconfluence.ca with the job title in the subject of your email by Sunday, June 8, 2025. Successful candidates will be required to undergo a Police Information Check. Anticipated start date of mid-June
The Confluence is an equal opportunity employer. The Confluence team is guided by a shared commitment to community, reconciliation, integrity, sustainability, inclusiveness, and respect. The Confluence welcomes applications from qualified individuals from all backgrounds.???

About The Confluence

The confluence of the Bow and Elbow rivers has been a place of significance to Indigenous Peoples long before 1875, when the North-West Mounted Police established a site of colonial occupation called Fort Calgary and prepared the way for a new settler-colonial community.???

This place remains significant to Indigenous peoples today, and The Confluence Historic Site & Parkland is a destination for locals to find a sense of identity and connection to the land they live on, and for tourists to learn the stories and cultures of this special place

Job Types: Full-time, Permanent

Pay: $50,000.00 per year

Benefits:

On-site parking
Flexible language requirement:

French not required
Work Location: In person

Application deadline: 2024-10-31