Job Description

:

IT Unlock\'s mission is solving staff augmentation problems by providing the right IT experts in a timely fashion manner to save our clients\' time and money. In parallel, we solve companies\' problems by implementing the world\'s best AI solutions to automate and secure their call centres at a fraction of the cost.

The Team:

You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world\xe2\x80\x99s best training to bring you to the next level. We have a friendly culture and cooperative. We want to see you succeeding in your endeavour and be part of our family.

The Proposal Specialist is responsible for leading proposals and other contractual documents for our clients and develops, gathers, and manages documentation. The candidate will work collaboratively with pre-sale, sales, architects, and the delivery team to make our service offers simple to understand.

RESPONSABILITIES

• Full proposal cycle ownership: successful proposal delivery will include full development from the initial proposal request to the handoff to the Sales Manager

• Coordinate with teams to create all contracts for engagements that offer IT services.

• Manage multiple proposals in parallel and manage expectations.

• Gather and organize the information from different teams to produce service-related contractual documents that conform to what was sold, what the company can offer, and the conditions under which the offer can be made.

• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

• Create and modify company templates to maintain a sense of consistency within the organization.

• Create graphics and visuals for certain proposals.

• Work as part of a team to offer suggestions for improvements or ways to streamline internal processes.

• Validate text, numbers, format, and legal requirements during the preparation of client communications.

• Regularly review and update business assumptions, technical language, and legal language templates and obtain appropriate approvals.

• Handle the majority of the documentation requests autonomously and escalate issues when needed.

• Bachelor\xe2\x80\x99s degree or related working experience;

• 5+ years of relevant experience;

• Expert knowledge of Microsoft Office;

• Knowledge of Confluence, Teams, SharePoint and Salesforce is a plus;

• Knowledge of Adobe Acrobat, Visio and Lucid Chart is a plus;

• Prepare and refine images, diagrams, power point presentations and screenshots;

• Document Management and Archiving;

• Solid organizational skills, including multitasking and time-management;

• Strong teamwork skills;

• \xe2\x80\x8bProven experience in writing software and service\xe2\x80\x91related documentation.

IT Unlock Consulting