Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



Property Manager Coordinator

The Property Manager Coordinator reports to the Property Manager. In this position, the incumbent acts as a contact with Tenants both in Montreal and Halifax, responds to their queries and complaints and undertakes follow-up and quality control for all services provided to ensure complaints are channeled and resolved as quickly as possible. The incumbent is responsible for account reconciliation and invoicing regarding Tenants.

Key responsibilities:

• Interact and communicate efficiently with the various stakeholders (Tenants, operations staff, suppliers and contractors).
• Minimize receivables and ensure follow-up of collection calls, document notes to file and monitor the complete collection process. Relay tough cases to the Property Manager.
• Prepare letters and translate some documents.
• Assist with tender call packages when required.
• Prepare French and English communications for Tenants.
• Invoice services to Tenants on a monthly basis.
• Ensure smooth running and effective conduct of operations.
• Actively participates in sustainability program requirements and environmental certifications of the properties under his/her responsibilities
• Any other tasks delegated by the Property Manager

Knowledge and skills:

• Fully bilingual, French and English, and sound knowledge of both French spelling and grammar.
• Proficiency in analysis and ability to identify and solve problems.
• Ability to work individually and as part of a team.
• Sound time management and ability to respond to changing priorities, sometimes under tight deadlines.
• Demonstrated ability to evolve in a computerized environment. Working knowledge of Microsoft Office Suite and real estate systems, such as Yardi, Procore, Building Engines as well as other systems.

Experience:

• Three (3) to five (5) years of experience in administration or management, preferably in the real estate business.

#M-CA-IN-CM

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .