Do you thrive on organization, attention to detail, and supporting others to succeed? If so, this role may be the perfect fit for you!
POSITION SUMMARY
The Property Management Assistant (PMA) plays a critical support role in the property management lifecycle. Working closely with the Portfolio Team Coordinator and Team Lead, the PTA ensures smooth execution of processes from move-in to move-out, including vacancy management and leasing periods.
This is a detail-oriented position requiring strong organizational, communication, and multitasking skills.
ABOUT US
Our vision is to improve the lives of 1 million property owners and renters. We work in dozens of verticals and provide multiple services, education and outreach in the real estate housing industry. We are a progressive, tech forward company that has been serving Winnipeg since 1997. Our Core Values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, accountable, transparent, aligned, and results oriented. This company operates nationally and is growing by the day.
WHAT'S IN IT FOR YOU?
If you are looking to break away from the status quo by joining an organization where you will have the ability to make a real difference...look no further!
THE TYPE OF PERSON WHO WILL SUCCEED IN THIS ROLE:
Detail Oriented - as a big picture person you can spot the smallest details
Positive and Outgoing - you interact in a socially engaging manner
Creative - you see things that others don't
Confident - you are willing to share opinions but accept decisions
Observant - you notice things and devise ways to solve them
Motivated with a sense of urgency - you're a team player who can work effectively colouring outside the lines
OBJECTIVES
Respond to all communication from residents and vendors.
Ensure internet advertising is accurate and up to date.
Maintain knowledge of the vacancy list, follow up with showing agents, collect marketing statistics, and share feedback with the coordinator.
Draft Tenancy Agreements and Key Exchange packages.
Process move-in ready inspection reports and maintain the Unit Condition Status report.
Complete Unit Condition Reports
Review and analyze Key Exchange paperwork after resident move-ins.
Ensure rent is received according to company standards, including creation of Mediated Agreements and/or attendance at RTB/RTC as necessary.
Issue and follow up on warning letters.
Process and analyze move-out reports, security deposit reports, and abandoned unit reports.
Ensure Tenancy Agreement renewals are signed and returned before deadlines.
COMPETENCIES
Ability to spot errors in contracts and forms.
Basic knowledge of maintenance (suite turnovers, investor communication).
Strong analytical and problem-solving skills.
Knowledge of Google Suite of software applications (Sheets, word doc, etc)
Highly effective project/time management skills, able to prioritize under pressure and independently manage multiple deadlines
Adept with new technology (AI)
Passionate about helping others and satisfaction from turning a potentially difficult conversation into a "win-win" situation for both parties
EXPERIENCE
Preferred of 1 year of property management
Minimum of 2 in coordinating maintenance renovation and repairs
Minimum typing speed of 50 words per minute
Minimum of 2 years of caretaking experience or Property Management Assistant experience
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer and being able to drive to meet clients or inspect units.
Our office is conveniently located at the corner of Waverley and McGillivray in South Winnipeg.
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Wong Capital and Upper Edge recognize that a diverse staff, reflective of our community and the people we serve, is an integral and welcome part of a successful and ethical business. We hire local and remote talent at all levels regardless of race, colour, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
NEXT STEPS
If this opportunity excites you and you consider yourself hardworking, dedicated, and client-focused, we'd love to hear from you.
Along with your video and resume, please include a
cover letter
that briefly outlines:
1) Relevant qualifications and work experience
2) A few words on why you feel you are a good match for this role
3) Your availability to start and your expected remuneration
Please also provide a link to a video explaining why you believe you are the best candidate for the position
Important:
Applicants must fill out this application form: https://airtable.com/appucmFHyY3sTVp1G/pag0uhJ91xs0vW06R/form
We would like to thank all applicants in advance for their interest in this opportunity.
By applying you confirm that you are eligible to work in Canada.
Job Types: Full-time, Permanent
Pay: $39,000.00-$44,000.00 per year
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program
Work Location: In person
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