Job Description

What this job involves:

JLL is seeking a dynamic and customer-oriented individual to join our Property Management Team for an expanding retail portfolio in the thriving Vancouver market. As Property Administrator you will support the Property Manager in managing three diverse shopping complexes, including a vibrant open-air centre. In this role, you will play a crucial part in ensuring the smooth operation of our buildings by efficiently handling tenant inquiries and providing exceptional administrative support. We will rely on your level-headedness and professional demeanor to handle sensitive and urgent requests. You will also work closely with the Property Manager to prepare financial packages, manage account receivables and payables and process invoices in Yardi.


If you thrive in a customer-centric role and have a keen interest in property management and real estate, this is an excellent opportunity to grow your career. This position offers the flexibility of remote work, balanced with regular visits, ensuring you stay connected to the properties you'll be shaping and elevating. This requires a valid driver's license and access to a reliable vehicle. You will be reimbursed for mileage.

What your day-to-day will look like:

Property Accounting:

Process accounts payable and receivable for assigned retail properties Reconcile monthly tenant charges and prepare tenant statements Track and process CAM, tax, and insurance reconciliations Monitor tenant accounts for delinquencies and assist with collections Prepare monthly financial reports and variance analyses Maintain accurate property financial records and documentation Process and code vendor invoices Assist with annual budget preparation

Tenant Relations:

Serve as a key point of contact for tenant inquiries and concerns Coordinate tenant move-ins and move-outs Process and administer tenant insurance certificates Maintain tenant files and lease documentation, including managing opening and closing tenant notices and tracking of adjustments to tenants' accounts Assist with tenant communications and property newsletters

Administrative Support:

Schedule and coordinate property meetings and inspections Maintain organized property files and documentation Generate routine correspondence and reports Process work orders and service requests Support the Senior Property Manager with special projects Assist with vendor management and contract administration Any additional tasks as reasonably assigned by the Senior Property Manager

Required Qualifications:

2+ years of experience in commercial property administration, or with similar financial background and an interest in a Real Estate career path. Driver's license and reliable vehicle. Good working knowledge of MS Office applications Good interpersonal, communication and team skills. Strong aptitude for servicing tenants with the ability to see both the customer's perspective and the impact on the organization. Ability to multi-task and prioritize to meet changing demands and expectations of clients.

Preferred Qualifications:

University or College degree preferred or working towards a degree Accounting/financial background preferred. * Yardi, Procore experience is an asset