Job Description

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion\xe2\x80\x99s success since 2003. Centurion Apartment Real Estate Investment Trust (\xe2\x80\x9cREIT\xe2\x80\x9d) owns more than 20,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (\xe2\x80\x9cCFiT\xe2\x80\x9d) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Senior Property Manager, the Property Administrator is responsible for the professional management, administration and leasing of a Centurion Property Associates Inc. (\xe2\x80\x9cCenturion\xe2\x80\x9d) managed apartment community.

The Property Administrator is accountable for the management of all related resources, contracts, tools and supplies to ensure Centurion Property Associates real property assets are effectively and efficiently maintained to established standards and within established budgets.

Responsibilities

Relationship Development

Develop and foster positive relationships with co-workers, Vendors and Residents. Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns.

Customer Service

Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion\xe2\x80\x99s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations

Operate properties consistent with the expectations of Centurion\xe2\x80\x99s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates\xe2\x80\x99 policies and procedures are adhered to at all times. Respond to Resident questions, concerns, or complaints in a timely and compassionate manner. Inspect vacant suites to ensure rent readiness and complete move-in/move-out inspections when applicable. Ensure the Resident Manager is initiating follow-up to collect outstanding rent monies. Prepare and administer all written correspondence with Residents, including building notices, maintaining accurate records of communications in the S: Drive at all times. Assist the Senior Property Manager with the preparation of work and purchase orders by attaching the quotes received from service providers, following up on maintenance orders as required. Liaise with vendors and outside service providers, allowing them access to the buildings as necessary. Maintain all building inventories and logs, including the month-end package. Market, show and rent apartments, professionally responding to telephone and \xe2\x80\x9cwalk-in\xe2\x80\x9d inquiries. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord reference checks, process credit checks; complete and submit the post-lease checklist. Personally notify all applicants of the Landlord\xe2\x80\x99s decision regarding their application to rent. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Retrieve packages and mail, opening, sorting, and distributing all incoming correspondence. Inform the Senior Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Complete other duties and tasks as assigned by the Senior Property Manager.

Requirements

• Minimum Grade 12 education, some relevant post-secondary education preferred;
• Experience in Property Management considered an asset.
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

Centurion Asset Management Inc. | Centurion Property Associates Inc. is an inclusive and equal opportunity Employer. If you require a disability-related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Ontario Human Rights Code.

Centurion Asset Management