Job Description

SUMMARY OF POSITION (Limited Term till March 31, 2025) The Instructor/Career Counselor is responsible for assisting the Project Coordinator in executing key components of the project and delivery of customized training models designed to increase participants employability. The course will focus on occupational specific knowledge and skills related to event coordination and management in the hospitality and tourism industry. DUTIES AND RESPONSIBILITIES

• Conduct focus groups and individual assessments to determine the clients employment needs
• Prepare a curriculum and associated lessons and deliver in-class group training for participants
• Provide instructional expertise in English, occupational and essential skills learning
• Track and report on clients progress
• Ensure participants skills are strengthened in essential skills needed for job placement and/or retention
• Develop and implement career planning and employment group sessions and training
• Provide internal and external referrals to clients
• Provide clients with accurate labour market information or instruct clients in labour market analysis
• Assist clients with their job search, and help barriered clients complete job applications when appropriate
• Ensure client skills are strengthened in resume and cover letter preparation, the conduct of job interviews, hidden job market access, job search techniques and strategies
• Provide one-on-one support to clients and program graduates to review concepts covered in class
• Maintain clients files and documentation and participate in project promotion, orientation, and client recruitment
• Conduct client follow-up and assist with career counseling and job search support as required
• Complete client data entry in CMS and funder databases
• Assist with regular reporting to funders and to the department manager
• When necessary, consult with the Project Coordinator and Department Manager on issues related to the program/participants
• Attend and participate in CIWA events
• Other duties as assigned by the Department Manager including requests for additional paid hours on a temporary basis when needed

STANDARDS OF PERFORMANCE

• Ensure that the professional approach is aligned with CIWA values
• Maintain a positive working relationship with all staff and volunteers of CIWA
• Maintain a positive image and professional work habits and represent CIWA in a professional manner
• Demonstrate a high level of initiative and enthusiasm

Calgary Immigrant Womens Association is a not for profit Immigrant Serving Agency established in 1982. CIWAs Mission is to be a national leader in transitioning immigrant women to success in Canada. We are seeking an individual who shares our values of Equity, Excellence, Collaboration, Inclusiveness, and Empowerment. Empower Immigrant Women. Enrich Canadian Society. www.ciwa-online.com

• Conduct business according to highest levels of confidentiality and privacy laws
• Ensure honest, open and accurate communication
• Keep all team members up to date about relevant information
• Encourage a culture of team conversation and team trust in relationships with peers
• Demonstrate a high level of administrative and IT capacity

QUALIFICATIONS

• Post-secondary education in the area of Education, ESL Education for Adults, and/or Social Sciences
• Experience in an ESL classroom environment
• Knowledge and experience in career development/career counseling
• Computer literacy and strong communication skills including writing skills
• Knowledge of Calgarys labor force and market trends specifically events and hospitality related
• Experience working with immigrants dealing with language barriers
• Appreciation and knowledge of cultural diversity/experience working with an immigrant population
• Highly motivated with a positive attitude and strong teamwork skills
• A Career Development professional designation is an asset

Hourly Position, 22.5 hours per week The successful candidate must satisfactorily complete a Police Information Check, including a Vulnerable Sector Search. CIWA does not cover this cost. CIWA is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact HR-CIWA@ciwa-online.ca in advance of your interview. The Calgary Immigrant Womens Association is an equal-opportunity employer and actively seeks candidates from diverse backgrounds. We thank all interested candidates in advance but only those selected for an interview will be contacted.