Job Description

Job Title:

Program Support Staff (Unionized Position)

Shift:

Shifts range in length but are often 8-hour or 12-hour shifts for a variety of days, evenings, overnights, weekdays & weekends. There is also an option to pick up additional shifts

Reports to:

Manager of Supportive Housing Services

Our Organization:

When you join Wyndham House, you join a team of 50 full and part-time employees who deliver urgent services that our city's youth rely on every day. Together, we are bringing to life Wyndham House's goal to prevent, reduce, and end youth homelessness in the City of Guelph and Wellington County. Our organization is focused on providing inclusive services and care for our most vulnerable community members, aged 16 -24.

As an employer, Wyndham House values its employees and offers reliable hourly salaries and many opportunities for professional development, and encouragement of a healthy work-life balance. Our corporate values are service, inclusion, wellness, and learning. If you are interested in making the difference in a youth's life, please apply today!

Overview:

This position will provide operational support for Wyndham House programs and is essential for creating a welcoming and safe environment for our clients. Program Support Staff (PSS) will assist clients with skill development, participate in case management, provide crisis and behavioural interventions, prepare healthy meals, and be available for general program support.

Qualifications:

? Passion and commitment to an inclusive workplace; respecting and valuing the diversity of every individual
? 1-2 years of experience in a residential care facility
? CYW diploma / or related degree, OR actively working towards related diploma / degree
? Experience working with youth and/or marginalized populations an asset

Mandatory Requirements:

Must be willing to relocate or reliably commute to Guelph, ON
CPR / First Aid - Level C
Vulnerable Sector - Criminal Reference Check
COVID vaccinations

Job Responsibilities:

? Complete administration for clients entering the Youth Emergency Shelter and Transitional Housing
? Adhere to safety, security, and policy procedures while supervising spaces occupied by clients
? Implement low or no skills evening programs for clients
? Maintain a standardized level of cleanliness for sites and related programing events
? Participate in ongoing assessment of clients' needs and strengths while working with Case Managers to support the clients in reaching their goals and providing various supports
? Work in collaboration with Wyndham House programs, services, and other community providers
? Accurately record, complete, and file confidential client documents
? Aid clients' in accessing necessary medication and update records accurately
? Participate in our food and nutrition program; advanced meal planning (i.e.- create ingredient lists, grocery shopping, and meal preparation)
? Update personal needs allowance records on a weekly basis
? Provide support and crisis intervention for clients experiencing physical and mental health emergencies
? Execute safety and fire drills in accordance with government and organizational policies
? Accurately document site security checks, petty cash, and shift inventory logs
? Attend to other duties assigned by the Program Manager

Job Competencies:

Adaptability & Flexibility
Accountability & Dependability
Communication & Interpersonal Skills
Critical Thinking & Problem Solving

Wyndham House values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. The more inclusive we are, the better our work will be! We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require an accommodation at any stage of the recruitment process, please notify our HR Administrator at admin@wyndhamhouse.org. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Job Type: Part-time

Pay: From $20.42 per hour

Ability to commute/relocate:

Guelph, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person