Union: Non-Union
Job Number: J0323-1375
Job Title: Program Manager, Enterprise Risk Management
Job Type: Permanent Full Time
City, Province, Country: Toronto, Ontario, Canada
Job Location: Toronto
Job Category: Management / Consulting
Job Classification: SPG3
Role Designation:
Flexible Hybrid - In person days can be flexible from week to week subject to manager approval and operational requirements.
Open Positions: 1
Posting Date: April 5, 2023
Closing Date: April 25, 2023
Salary: $93,880.00 - $122,050.00/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It\'s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary function

The Program Manager, ERM will manage elements of LAO\xe2\x80\x99s risk governance program, provide oversight, coordination, and facilitate the effective identification, assessment, planning, action plans, and communication pathways for enterprise risks. The Program Manager, ERM also supports the VP SPA, who serves as LAO\xe2\x80\x99s Chief Risk Officer.

Department overview
The Enterprise Strategy Management (ESM) department is in the Strategy and Public Affairs (SPA) Division. ESM oversees the business planning development process, enterprise risk management framework. Using a corporate standard project delivery framework, it advances and supports the delivery of key enterprise-wide initiatives, ensuring successful execution of LAO\xe2\x80\x99s Business Plan. ESM is also a central location where the status of all LAO\xe2\x80\x99s strategic work and key corporate projects is captured.

Primary location: Provincial Office
Other locations: N/A

Reports to: Executive Director, Enterprise Strategy Management

Key accountabilities

• Provide strategic leadership, senior-level expertise and specialized advice to support ERM strategies, and related operational activities, business processes, enterprise risk information and reporting systems, in support of the achievement of LAO\xe2\x80\x99s mandate
• Development, implementation and continuous improvement of enterprise risk management framework, including policies, analytics, supporting tools, systems and reporting processes, based on best practices and in alignment with OPS risk management Directive, Framework and process to support the level and complexity of the risks that LAO experiences
• Identify, monitor and provide advice on risk avoidance and mitigation strategies relating to the implementation of LAO Strategic initiatives and programs;
• Lead the development and maintenance of a consolidated Risk reporting capability to provide consistent and regular visibility to senior leadership, the board and the Ministry regarding critical risks at the enterprise level
• Establish strategic and collaborative internal and external partnerships, integrating activities, informing key stakeholders, developing options for strategic decision-making and recommendations, to present to senior management
• Assign work and provide leadership and expertise to staff, including daily oversight, coaching/training, and support with resolving issues

Required skills & experience

• Business degree or related discipline or minimum five years\' experience in enterprise risk management/ business continuity programs management and project management preferred.
• MBA, or other professional-related qualifications would be an asset.
• Knowledge of ERM concepts, principles and practices to lead, coordinate and facilitate enterprise risk reviews of business operations and related systems, make authoritative recommendations for change
• Evaluating emerging risks, trends and issues to assess impact on LAO and to act as change agent, identifying and addressing training/knowledge needs and supporting organizational adjustments
• Project management, analysis expertise, and knowledge of change management principles and theories
• Leading and advising on risk, mitigation, control and reporting functions, including the creation and refinement of approaches, processes and analysis tools, to ensure program effectiveness, efficiency, and ensure compliance with LAO\xe2\x80\x99s requirements and standards
• Improving business policies, procedures, processes, systems, risk assessment activities, and training materials, to meet audit requirements for the collection, recording, and reporting of risk information
• Managing complex projects, innovative approaches to issues, risk management and the alignment of appropriate governance and oversight structures
• Identifying strategic and emerging ERM issues/requirements that will impact on LAO\xe2\x80\x99s objectives, make recommendations, identify and mitigate risks to business objectives, and resolve problems and issues pertaining to initiatives
• Assessing policy, governance, stakeholder/public perception, financial, information technology and business continuity risks and risk controls
• Accounting expertise and analysis to support in-year financial management and strategic planning, and lead/influence the development of a range of accounting and control policies/policy options
• Knowledge of systems design and development principles, to lead the design, development and implementation of risk assessment and management systems
• Effective oral and written communication skills to prepare project material, briefing notes and consultation/discussion papers/ submissions for senior management consideration, operational policies and procedures, impact analysis, and other related correspondence
• Negotiation and influencing skills to provide recommendations, business advice and risk management expertise on a range of critical business, strategic, operational and reporting risks

Only those candidates selected for an interview will be notified by email.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request. Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or M\xc3\xa9tis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.