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Summary
Reporting to the Director or Associate Director of Education and Clinical Activities, the Program Manager, Education and Implementation works collaboratively with provincial stakeholders (e.g., people with lived and living experience, health care providers, health authorities, ministries, regulatory colleges) in the assessment, planning, delivery, implementation, and evaluation of all of the BC Centre on Substance Use\'s (BCCSU) education initiatives. Collaborates with provincial stakeholders including drawing upon their skills, knowledge, and experience to develop and improve BCCSU educational products and programs. Informed by internal and external stakeholders, research and clinical guidance, develops and identifies innovative ideas and opportunities for education mobilization and uptake. Leads ongoing engagement and implementation strategies to expand participant enrolment and uptake of new and existing educational programs. Leads and supervises education team. Participates in ongoing initiatives, providing an education focused and strategic perspective on implementation of initiatives.
Qualifications / Skills and Education
Education
A Master\'s degree in an area relevant to health care or other relevant discipline.
Minimum five (5) years relevant experience, including working in health-related education, working with people who use drugs, and working in other relevant health settings.
Strong project management skills and experience, experience managing external contracts would be an asset
Academic, clinical, and/or research background in substance use and addiction medicine is preferred.
Skills and Abilities
Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with external experts, people with lived and living experience, health care providers, and other healthcare decision makers.
Highly developed analytical, problem-solving, and critical thinking skills.
Strong facilitation and conflict resolution skills with ability to engage and build consensus amongst diverse groups.
Familiarity with concepts related to health equity, addiction medicine, public health research, and the social determinants of health is an asset
An understanding of and commitment to ongoing learning around anti-racism, cultural safety and humility, and reconciliation.
An understanding of the ways in which laws and policies have contributed to the marginalization of people who use drugs, or a willingness to learn.
Ability to lead and work closely with teams and mentor team members.
Comprehensive knowledge and skill in educational theory, research, technology, and related best practices
Familiarity with contract negotiations, grant writing, budget development and working across government and agencies from development to execution.
Familiarity with provincial and national privacy and data sharing legislation.
Duties and Responsibilities
Leads the analysis, design, and implementation of education and implementation strategies including clinician engagement for all of BCCSU\'s clinically focused initiatives (e.g., clinical care guidelines and education programs), developing tailor-made solutions within a change management framework/approach.
Collaborates with relevant internal and external stakeholders to develop targeted and regional promotion strategies to increase clinician uptake of clinical guidelines and education programs, leading to improvements in the provision of evidence-based care in the province.
Builds and maintains key clinical provincial networks (e.g., regional health authorities, Ministry of Health, Ministry of Mental Health and Addictions, health professional regulatory colleges, professional associations, Doctors of BC) and ensures current knowledge of relevant challenges, opportunities, and innovations that serve education and implementation strategies.
Collaborates and engages with clinicians and other stakeholders to identify and develop innovative education and implementation resources based on patient, family, and clinician needs that complement current or forthcoming BCCSU clinical resources and education programs.
Creates and conducts needs assessments through survey and evaluation with provincial stakeholders to evaluate education impact and inform future education strategies.
Reviews all educational content to ensure that it follows the appropriate instructional design principles.
Oversees existing online education and guideline dissemination initiatives, including the management of the POATSP preceptorship network.
In collaboration with relevant internal and external stakeholders, develops, implements, and evaluates multi-pronged education delivery modalities that are current, easily accessible, and support the educational needs of clinicians across the province.
Works closely with the BCCSU medical writing team and clinical partners to ensure content is up to date, evidence based and designed for appropriate audiences.
Develops meaningful metrics and recommendations for continued improvement of education programs and tools to support quality and evaluation initiatives.
Works collaboratively with the Co-Medical Director and Director or Associate Director of Education and Clinical Activities to strategize alignment of education and implementation initiatives with other provinces and territories to support the expansion of clinical guidance, education, and BCCSU initiatives.
Collaborates with the BCCSU leadership team to ensure optimal strategies and resources are in place to design, implement, and evaluate the BCCSU education programs to achieve desired outcomes and provincial mandates.
Manages project resources, including preparing and monitoring relevant budgets to ensure program sustainability. Develops specific budget proposals related to education, dissemination, and implementation needs and explores opportunities for revenue generation in relation to growing program needs.
Delegates, and reassigns tasks amongst the education team to balance competing priorities and meet overall timelines.
Responsible for overall performance management of the education and implementation team up to and including discipline and termination, if required. Recruits, supervises, and coordinates with independent contractors and service providers as needed.
Ensures that all final products from the education and implementation team meet internal standards and that appropriate external consultation has been conducted.
Performs other related duties as required.
Vaccination Flag
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.
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