Product Owner Crm (salesforce)

Toronto, ON, Canada

Job Description


You will help us by:

  • Understand business requirements and provide consultative guidance for process and system changes to deploy end to end solutions.
  • Draft Jira Stories with Business Requirements for development work.
  • Act as a subject matter expert for Cision\'s global CRM/Salesforce application; considering downstream processes and integrations.
  • Use your high-level perspective to define goals and create a vision for development projects.
  • Create/maintain the list of backlog items to prioritize them based on the overall strategy and business objectives.
  • Analyze current business processes or procedures, identify inefficiencies, and recommend system-based solutions and improvements, with Key Business Stakeholders.
  • Be the primary liaison between Sales, Marketing, and Client Support teams and IT/development team, with a global mindset.
  • Ensure business and IT transformation projects are aligned with business goals.
  • Facilitate end to end testing and validation of new and existing functionality; ensuring the solutions deliver expected CRM outcomes and goals.
  • Establish a shared vision across the Business Application teams by building consensus on priorities leading to enhancements in Lead to Cash.
  • Leading the ideation, business justification and prioritization of new projects across CRM.
  • Work and lead in an Agile environment.
You will be a good fit if you have:
  • 1-3 years in CRM/Salesforce Product Ownership
  • Bachelor\'s degree in business administration, Management
  • Have a solid understanding of CRM practices such as Lead Management, CPQ, Quote to Cash
  • experience driving process transformation/simplification across Salesforce.
  • experience working with integrations teams and prioritizing across cross-functional needs!
  • experience in Enterprise SaaS industry at a global scale is a strong plus.
  • ability to balance technical skills with business acumen, ability to lead through transformation and change management needs.
  • ability to perform in a dynamic, fast-paced work environment.
  • experience working in an agile development methodology.
  • excellent communication and organization skills
  • experience with process flow diagraming and tools such as Visio and Lucid Chart
  • ability to meet with and present to various levels of the organization.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision\'s award-winning solutions, including its next-gen Cision Communications Cloud\xc2\xae, visit and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the and named a \xe2\x80\x9cTop Diversity Employer\xe2\x80\x9d for 2021 by .

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision provides accommodation at any point during the recruitment and selection process, upon request, to applicants with disabilities. If contacted, please advise us if you require accommodation and we will work with you to meet your needs.

Please review our to learn about Cision\'s commitment to protecting personal data collected during the hiring process.

Cision

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Job Detail

  • Job Id
    JD2279939
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned