Job Description

TD Description
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Department Overview
The Direct Investing industry is undergoing transformational change that is redefining and reshaping how we deliver and compete. The New to Investing & Emerging Investor Solutions team focuses on identifying and capturing emerging opportunities to deliver the digital services and experiences of the future. Our mission is to make investing easy and accessible for all Canadians. We find better ways to build trust and deepen client relationships. We stay at the forefront of innovation to set the industry standard and make TD Direct Investing the most desired destination for new investors. As a member of the team, you have the opportunity to work with results-oriented, curious, innovative, and adaptable colleagues who share your passion to help our clients, and one another, to succeed.

• Analyze customer feedback and platform data for strategic insights to improve products/platforms
• Leverage platform/transaction/account level data to identify trends in customer behavior through advanced analytics and provide actionable recommendations
• Maintain product competitive advantage through detailed study of market and industry data
• Define, own and report on Direct Investing platforms KPIs and manage enterprise and customer initiatives against these metrics. Articulate and execute on corrective measures to ensure KPIs remain on target
• Drive business value by leveraging data to provide reporting and data analysis support and conduct preliminary analysis of data to provide starting points for opportunity identification
• Provides day-to-day support and delivery of platform analytics
• Understand the evolving online trading market segment and business needs
• Provide enterprise thought-leadership by ensuring timely and articulate communication on mobile innovation
• Identifies and leads problem resolution for complex issues at all levels
• Proactively coordinates with stakeholders and control partners to help ensure product deliverables meet TD's standards for risk, governance and compliance
• Proactively identifies and tracks delivery risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to delivery. Align decisions to TD’s risk appetite
• Collaborate closely with various stakeholder groups to ensure continuous successful product management and delivery
• Participates in personal performance management and development activities, including cross training within own team

Additional Information

• Substantial knowledge in Direct Investing trading platforms
• Detailed knowledge of the Mobile Customer's wants and needs in the financial vertical and the opportunities to drive adoption and engagement
• Knowledge of data capabilities across platforms and organization
• Ability to deliver concise executive recommendations using disparate data from multiple sources including financial metrics, mobile metrics and high amounts of digital data
• Strong presentation and communication skills with an ability to remain resilient under pressure
• Proven interpersonal and relationship management skills with a strong ability to manage, influence and leverage a multitude of stakeholders
• Proven ability to work independently and in diverse teams to articulate strategies and tactics to support the delivery of initiatives
• Strong time-management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment
• Demonstrated strong technical, project management, and analytical skills required to effectively oversee product initiatives
• Strong leadership and teamwork orientation with an ability to work effectively in a constantly changing environment
• Knowledge of Agile project delivery practices and standards across the project life-cycle

Job Requirements

• Undergraduate degree and / or product certificate
• 7+ years of relevant experience
• 3+ years Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Experience formulating relevant and meaningful data analysis
• Experience driving product roadmap and direction of software products
• Experience leading complex system changes from concept to delivery

Additional Information
#LI
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Job Family
TD Product Management
Job Category - Primary
Product Management & Development
Job Category(s)
Product Management & Development
Hours
37.5
Business Line
Corporate
Time Type
Full Time
Employment Type
Regular
Country
Canada
**Province/State (Primary)
Ontario
City (Primary)
Toronto
Work Location
161 Bay Street Corporate
Job Expires
28-Aug-2022