Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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The Product Manager for the Job Architecture workstream, is a new addition to the HR Systems team and will be a key contributor to our HR System Modernization program formed to lead Sun Life\'s HR technology transformation efforts. We are at a pivotal moment as we improve our existing HR technology infrastructure while shifting to a strengthened ecosystem of applications that supports the overall employee experience and future ways of working.\xe2\x80\x8b\xe2\x80\x8b

The mandate of the Job Architecture workstream is to modernize and enhance the implementation of job architecture and the job catalogue within our global processes and our Workday system to allow for clear definition of work to be done when designing roles, translation of work and tasks into required skills, knowledge, and behaviors, and in conjunction with Finance, effectively manage our workforce.

As a key member of the Global HR team, you will work in close partnership with a variety of HR subject matter experts and Centers of Excellence both within and outside of HR.

A bit about us\xe2\x80\xa6

Sun Life implemented Workday in 2011 as the HRMS platform globally and is currently on a transformational journey to rethink how we enable our employees, prepare for the future of work and streamline our ecosystems of systems

Our Employees are at the center of what we do - UX, design thinking and employee listening posts are part of our day to day

We are full speed ahead with HR innovation. We continuously explore new technology to incorporate into our architecture \xe2\x80\x93 chat bots, advanced analytics and AI are incorporated into our suite of technology.

We use agile methodologies as our project delivery methodology across HR

If you...

Are driven by creating exceptional employee experiences that are enabled by technology

Have a knack for connecting the strategic direction of the organization with the needs of employees and the capabilities of technology

Are considered a thought leader for HR processes and employee experiences

Have and encourage an experimental mindset and enjoy exploring new ideas, thinking outside the box and respectfully challenging the status quo

Have strong consultative skills and experience managing through complex client relationships

...this might be the role for you!

What will you do?

As the workstream\xe2\x80\x99s primary source for scope definition and priority, you will engage with the stakeholders to fully understand the problem definition and intended outcomes. You are outward focused and serve as the primary source of external information for a team that consists of a project manager, a process design analyst, technical analysts and subject matter experts, as required. You are responsible for specific business OKRs based on the team\xe2\x80\x99s strategic vision and roadmap.

Requirements Articulation and Goal Alignment:

Translate product directives into backlog items, effectively advocating for customer needs

Offer clear definitions of the targeted capability - the intended value to the customer, and functional/non-functional requirements framing the scope of the capability, independent of implementation

Author, refine and approve backlog items, with clearly articulated acceptance criteria

Manage backlog contents and priority, ensuring sufficient depth of groomed items for development consumption and commitment

Accountable for ensuring that the intended product behavior and user experience is understood in sufficient detail for downstream activities

Lead the practice of design thinking and process optimization

Product Development:

Apply incremental delivery principles to working practices, driving the delivery of value, communicating progress, eliciting feedback and enabling stakeholder reviews for validation in the process

Play a leadership role in the team to ensure that capabilities are in-scope, on-time and of high quality

Participate in all team ceremonies including stand-ups, planning, review, and retrospectives

Work with stakeholder and project manager to plan operational and project work timelines and resource allocations

Work closely with the team on implementation issues

Be the final authority regarding completion

Stakeholder Relationship Management:

Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including Customers, Product Management, Support and Services, Development and Marketing

Manage HR Technology relationships with multiple HR client groups and work with these groups to create, refine and implement multi-year product roadmap

Support the investigation of new and existing Workday functionality and the investigation of net new technology offerings against workstream roadmap

Educate HR areas on available system enhancements and work with other HR technology partners to propose possible solutions and refinements to data or business processes as they apply to the product roadmap

Facilitate end to end HR process reviews and advise on process refinements as they relate to HR technology

Contribute to discussions around possible process changes outside of the system as it relates to the interaction between manual and system-based processing

Navigate within the Workday service delivery model to request enhancements, assess updates, log and manage resolution of errors and participate in constructive vendor dialogue on product enhancements

What do you need to succeed?

Experience and aptitude in translating HR programs into technical features

Experience and aptitude with HRMS / HRIS / HCM products, Workday preferred

Curiosity & drive to learn

Highly developed organization and time management skills

Initiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities

Prefers working in a highly collaborative environment

Exceptional presentation, communication, and consultation skills

Exceptional analytical and interpersonal skills

Detail oriented while keeping an eye on the bigger picture

Practical client management experience - able to quickly earn the trust of key stakeholders - set direction and approach, resolve conflict, deliver tough messages with grace and execute with limited information and ambiguity, and challenge the status quo respectfully

Ability to navigate the organization at a senior level

Preferred:

Experience managing a global client group

Understanding of Agile methodologies (preferably Scrum) and knowledge of the full project life cycle

Familiarity with JIRA

Experience in a LEAN or 6 Sigma environment

6-10 years of experience or an equivalent combination of education and experience

Understanding of design thinking principles and practices, practical experience preferred

What\'s in it for you?

• Time off giving you the flexibility to focus on the moments that matter 20 days\' vacation per year
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office
• Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions *LI-HYBRID

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 82,000/82 000 - 135,000/135 000

Job Category: Human Resources

Posting End Date: 11/11/2023

Sun Life Financial