Job Description

Pre-Apprenticeship Support Officer - Regular Part Time
Status: Regular Part Time
Hours: Up to 24 hours/week (flexible scheduling available)
Home Campus: Stoney Creek
Pay Band: 06B
Rate of Pay: $17.43
Posting Date: August 19th, 2022
Closing Date: August 26th, 2022 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by our strategic plan (strategicplan.mohawkcollege.ca/) we are committed to nurturing an equitable, diverse and inclusive environment for everyone who learns and works at Mohawk. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community. Mohawk College is currently recruiting for our next Pre-Apprenticeship Support Officer Reporting to the Associate Dean, Electrical, Transportation and Innovation, the Pre-apprenticeship Program Support Officer is responsible front-line administration support for a variety of apprenticeship related programs including Pre-apprenticeship and OYAP. The incumbent provides customer service to students, faculty, support staff, community partners and general public inquires. The incumbent must be able to function at a level that requires independent problem- solving and decision – making skills.
RESPONSIBILITIES: The duties of this position will include, but are not limited to the following: Proposal Support

• Support program proposal submissions by gathering community letters of program support.
• Support research initiatives.

Supporting recruitment processes

• Maintaining future recruitment database. Logging incoming inquiries and requests. Responding to program inquiries during key intake times.
• Maintaining applicant database.
• Support Marketing initiatives- SMP, flyers, outreach.
• Reviewing applicant eligibility-fact checking application documents.
• Supporting interview schedule where appropriate.
• Creation of materials for Mohawk Information sessions (online and in person).

Program Planning and Start-up

• Support orientation efforts. Presentation support/creation, handouts, supply distribution etc.
• Distribute and track student forms: verification, declaration and Mohawk apprenticeship forms.
• Assist in the organizing of text and courseware and distribution and tracking of surplus, returns etc.
• Support the collection of PPE sizing, distribution and tracking.
• Create and maintain all student lists and registration for external vendors and training- i.e.- Community Employment Services, Ozone Depletion Registration, First Aid, Working at Heights etc.
• Assist with day to day program planning. I.e.- lockers, parking, one card inquiries.
• Support Career Ready training initiatives. i.e.- support arrangements related to workshops, guest lectures, mock interviews.
• Assists with orientating new staff - access to classes/offices/setting up computer/printer/troubleshooting and guiding to other staff members if question is outside scope.
• Reviews website to ensure content is current – recommends new changes and updates website in a timely manner or escalates to Marketing to be updated.
• Provides assistance with calendar pages, program pages, marketing materials, coordinating updates and reviewing for accuracy.
• Invigilator organization – gather invigilator requirements for department, use current list of staff, determine if more staff are needed and loop in Operations Manager, create contracts, support with timesheet entry.
• Process any supplemental department offerings/certificates – i.e. security licensing, private investigator licensing.

Additional Responsibilities

• Other duties as assigned.

QUALIFICATIONS: The successful applicant must have:

• A minimum of 2-year post-secondary diploma in Business/Office Administration, or related field; equivalent combination of education and experience.
• Three years of practical and related experience in an educational environment where there is a strong emphasis on interpersonal skill and customer service, preferably a post-secondary setting.
• Knowledge of Microsoft office products is essential, including Access, Word, Excel, PowerPoint. Familiarity with Mohawk College programs is desirable; including, MyMohawk mail and groups, Fast Suite, ART, SCT Banner.
• Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively inter-culturally with diverse groups of students, employees and the community.

Mohawk College is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Should you require accommodation through any stage of the recruitment process, please contact the HR Department at (905) 575-2047. Mohawk College is strongly committed to diversity within its community. We welcome applications from racialized persons, women, Indigenous People of North America, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.