Reporting to the Manager, People & Culture, the People & Culture Coordinator will be responsible for assisting with day-to-day People & Culture related activities, such as recruitment, onboarding, team member investigations, providing general support to team members, assisting with the maintenance of reports and information, and other projects as directed. A sound knowledge of HR concepts will ensure that we continue to effectively deliver exceptional service to our clients.
DUTIES AND RESPONSIBILITIES:
Coordinates and facilitates Porter’s orientation program for new team members
Responsible for the onboarding of all new team members, ensuring all required paperwork is complete
Supports the talent acquisition team by participating in interviews, initiating pre-employment screening checks, preparing new hire packages, and drafting offer letters, as required
Supports the advisor team in team member investigations
Maintains People and Culture electronic filing systems; ensuring accuracy and completeness of confidential personnel files and team member records
Coordinates the team member resignation process by facilitating exit interviews and tracking the return of company equipment
Monitors the general People and Culture email inbox by providing a high level of customer service, responding to daily inquiries relating to company policies, programs and procedures in a timely manner
Maintains good working relationships with team members across the organization
Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
BEHAVIOURAL COMPETENCIES:
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
QUALIFICATIONS:
University Degree/Certificate in Human Resources Management or equivalent education
Working toward a CHRP designation would be an asset
Minimum 1-2 years of experience in a Human Resources environment
Knowledge of relevant legislation such as the Occupational Health and Safety Act and its regulations, the Workplace Safety and Insurance Act, the Human Rights Code and the Canada Labour Code
Excellent communication and presentation skills, both verbal and written
Outstanding attention to detail with a high level of accuracy
Ability to work in a highly confidential manner with all work related contacts and exercise a high degree of tact and discretion
Ability to prioritize and multi-task and work effectively in a fast paced environment
Ability to work well independently, as well as collaboratively in a team environment
Proficient in Microsoft Office Suite, including Word, Excel and PowerPoint and Google, Gmail
Mandatory COVID-19 Vaccination
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