Patient Experience Coordinator
Mississauga, ON, CA, Canada
Job Description
At Body Science, we are proud to operate a fun, modern rehabilitation clinic. We are a multidisciplinary clinic with physiotherapists, chiropractors, massage therapists and psychotherapists who LOVE what we do.
We are looking for a full time 'Patient Experience Coordinator' with positive energy, and someone who is detailed-oriented and can bring excitement to their role at our clinic space. We believe that the front desk staff is really the engine of the clinic, and is just as important as the therapists!
Medical receptionist experience is not required, but an engaging and positive attitude is!
Duties would include, but not limited to:
Greeting patients and creating a positive, engaging atmosphere Booking Initial assessments and follow-up visits via telephone and email A competent knowledge of the services that are provided in the clinic and the ability to explain them to potential patients Submitting direct billing using Telus, Sunlife, Provider Connect, Blue Cross & Claimsxchange Accepting multiple methods of payment via the POS merchant terminal Setting up general information in patient Motor Vehicle Accident plans on HCAI. Re-booking and scheduling appointments Keeping detailed reports of key performance indicators (metrics, statistics) using Excel spreadsheets. Maintaining the cleanliness of the clinic
Experience with 'Jane' software would be an asset
This position will be 8 hours per day on weekdays from 8:30am-4:30pm.
The position will start with approximately 4 hours per day shadowing our current Patient Experience Coordinator for orientation, transitioning to full shifts within the following 1-2 weeks.
Please send us a resume to kyle@bodysciencetherapy.com and mention your favourite superhero in the subject line!
Interviews will be scheduled on January 10th, 2026 with a start date of February 2nd, 2026, or earlier.
Thank you for your time.
Have a great day!
The Body Science Team.
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Expected hours: 37.5 per week
Benefits:
Extended health care On-site parking Store discount
Work Location: In person
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Job Detail
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Job IdJD3369238
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMississauga, ON, CA, Canada
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EducationNot mentioned