Job Description

Caroline Cellars Winery, one of Niagara's best family-owned and operated wineries, is hiring for Wine Boutique and Tasting Bar Associate/Key Holder - this a part-time position comprising mostly of weekend shifts. As a busy, fast-paced, growing winery, ideal candidates for this position will have experience in the hospitality industry, with wine knowledge being an important asset. Candidates must be available to work weekends and have the flexibility for some evening shifts.

DUTIES/RESPONSIBILITIES/PROCEDURES:

Assist customers with wine tasting and purchases Perform structured tastings for tour groups Helping customers with reservations and guiding them to their tasting bar Familiarity with point-of-sale (POS) systems Provide exceptional and professional customer service Answering phones and scheduling reservations Assist with special events Stock wine and giftware Performing general housekeeping duties

REQUIREMENTS

Smart Serve Certification Ability to work well within a team-focused environment Wine knowledge an asset but not mandatory Motivation to exceed sales targets Critical thinking and decision-making skills Responsible and trustworthy Punctual and Reliable Problem Solving Skills Ambitious and goal-oriented 18 years of age or older Ability to lift 40 lbs Ability to stand for long periods of time Must be available to work on weekends and holidays

WHAT WE OFFER

Supportive work environment

Monthly wine allotment

Daily Tip Out

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. Caroline Cellars Winery is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Work remotely

No
Job Types: Part-time, Permanent

Pay: From $17.75 per hour

Benefits:

On-site parking Store discount
Experience:

customer service: 1 year (required) sales: 2 years (preferred) Retail Associates & Cashiers: 2 years (required)
Licence/Certification:

Smart Serve (required)
Work Location: In person