Job Description

Company Description
Join the team at Fairmont Banff Springs. Set in one of Western Canada\xe2\x80\x99s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It\'s the perfect work/life combination.


Overnight - Guest Services Attendant First impressions are everything! Are you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a Guest Services Night Attendant you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting memories! What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500 - lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program \xe2\x80\x93 exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Discounts while using our resort\xe2\x80\x99s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Automatically added to our resort\xe2\x80\x99s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:

• 
  Proficient in the English language (verbal & written), second language an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer related experience an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Must be flexible in terms of working hours
• Must have a Class 5 Driver License in good standing
• The ability to drive both automatic and standard vehicles
• Proficient in the English Language (verbal & written), second language an asse

Qualifications
Your experience and skills include:

• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer related experience an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Must be flexible in terms of working hours
• Must have a Class 5 Driver License in good standing
• The ability to drive both automatic and standard vehicles
• Constant standing and walking throughout shift
• Must be in excellent physical condition and able to lift heavy objects
• Working outside in extreme weather conditions
• Described Motions \xe2\x80\x93 Bending, standing, reaching, walking & lifting

Additional Information
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS APPLY TODAY: For more information on working and living in Banff Region, please visit https://www.banffspringsjobs.com/