Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.
Our Logistics team works
in-office, from Monday to Friday, from 7:30am - 4:00pm.
We are looking for candidates who are available to work full-time (40 hours per week).
What You Will Do:
Complete customer order administration and organize shipping logistics
Review and troubleshoot orders for accuracy
Collaborate to resolve order issues, and provide status updates
Communicate with 3PL partners to manage order shipment and delivery
Manage and support E-Commerce orders and shipping logistics
Assist with warehouse inventory management
What You Bring:
Excellent verbal and written communication
skills; customer service skills considered an asset
Experience in customer orders and support roles preferred
Experience in an office environment preferred
High
attention to detail
and exceptional
critical thinking
skills
Intermediate MS
Outlook and Excel
; working
knowledge of SAP
considered an asset
Multitasking
and time management skills
Positive attitude
and ability to
multitask
Ability to work at a desk and on a computer for 95% of the day
Why Join Urban Barn:
We don't just sell home decor, we help furnish life's biggest moments
Competitive wage
Group benefits (health, dental and vision coverage)
A Group RSP program
A 40% discount on Urban Barn products
Opportunities for professional development and advancement
We offer a fun work environment with a collaborative team
Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.
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