Job Description

Join our team as an

Order

Administrator

at our office and facility located on

Annacis Island, in Delta, BC

.

Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.


Our Logistics team works

in-office, from Monday to Friday, from 7:30am - 4:00pm.

We are looking for candidates who are available to work full-time (40 hours per week).

What You Will Do:

Complete customer order administration and organize shipping logistics Review and troubleshoot orders for accuracy Collaborate to resolve order issues, and provide status updates Communicate with 3PL partners to manage order shipment and delivery Manage and support E-Commerce orders and shipping logistics Assist with warehouse inventory management

What You Bring:

Excellent verbal and written communication

skills; customer service skills considered an asset Experience in customer orders and support roles preferred Experience in an office environment preferred High

attention to detail

and exceptional

critical thinking

skills Intermediate MS

Outlook and Excel

; working

knowledge of SAP

considered an asset

Multitasking

and time management skills

Positive attitude

and ability to

multitask

Ability to work at a desk and on a computer for 95% of the day

Why Join Urban Barn:

We don't just sell home decor, we help furnish life's biggest moments Competitive wage Group benefits (health, dental and vision coverage) A Group RSP program A 40% discount on Urban Barn products Opportunities for professional development and advancement We offer a fun work environment with a collaborative team

Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.