Job Description

An optometric practice in Fairview Mall & the Shops of Don Mills in Toronto is looking for a medical assistant/optometrist technician to join their team. We are open Monday to Sunday. Optometric experience preferred.

The Optometrist Technician primary objective is to act as the welcoming agent for the office through effective telephone presentation, live greeting website communication as well as pre-screening patient prior to examination.

The Optometrist Technician will answer the telephone within a three ring cycle and direct calls to their destination as quickly as possible. Greeting patients, answering questions and inquiries, announcing patients for other departments, providing direction and information are also primary job objectives.

Answer a high volume of calls and maintain a rapid response rate according to agreed-upon standards and training.

Take accurate information from calls received (i.e.: book appointments, ordering contact lenses) where required and transfer information or calls with speed and efficiency.

Greet in office patients immediately in a courteous and friendly demeanor while building rapport with patients.

Provide direction and information as required to in office patients and collect required health information prior to eye exam.

Order and maintain office supplies as needed.

Update electronic records, file patient files and perform other routine clerical tasks as assigned by the Office Manager.

Answer and maintain website inquiries for scheduling appointments and checking on orders, etc.

Maintain patient records, third party billing and financial records and database as assigned.

Participate in personal and team development training and initiatives including staff meetings, continuing education and conferences.

Establish and maintain effective working relationships with co-workers, leadership team, suppliers and the general public.

Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.

Performing diagnostic testing for patients (Autorefractor, NCT, OCT, Visual Fields, Contact lens training, etc)

Responsibilities can change without notice, may be updated frequently and are not limited to the list above.

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$18.50 per hour

Additional pay:

Bonus pay
Schedule:

8 hour shift Day shift Evening shift Weekends as needed
Experience:

Optometry Technicians & Assistants: 1 year (required)
Work Location: In person