Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
Affirm aims to provide better financial products to improve the lives of consumers. We are looking for an Operations Planning Manager to support the operations organization in scaling product offering and expansion in existing and new geographies. The ideal candidates will have solid experience forecasting and planning for contact center/customer support operations. Plus, strong business acumen and judgment with the ability to drive key results in an environment with conflicting priorities. This role requires a strong background in operations modeling and good communication/presentation skills.
What You'll Do:
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