Job Description

Get in here, future Brighter Click Operations Manager. We\'re breaking boundaries and taking our company growth through the roof. Brighter Click saw terrific wins in 2022.

• We helped many clients grow their businesses. Two notable wins were:
• Helping a sustainability brand double revenue for two consecutive months and take on 24 million in Series A funding.
• Helping an eCommerce SaaS product that took on 240 million in funding scale its marketing spend by 117% while reducing its CAC average by 17.6%.
• Our team won 8 marketing awards, including two NYX Golds, a dotComm Gold, and the Marcom Platinum (Considered one of the top awards for marketing agencies.)
• We expanded our service focus to double annual revenue in 2023, reaching 1,000,000 ARR.

What is Brighter Click? Brighter Click is a digital marketing agency that works with eCommerce and eCommerce SaaS companies providing branding, GTM strategy, creative strategy, and paid media. Our mission is to be an education-first agency with our team, clients, and the information we put into the world. Education-first with our team: We provide our team members with educational courses, webinars, conferences, subscriptions, and coaching sessions to grow continually in their roles or ones they would like to have. We ask that each team member complete at least one education resource per quarter. Education-first with our clients: We encourage our team to take the learning they receive and pass that forward to our clients, helping to educate them not only with their marketing campaigns but also with their business. Education-first with the information we put out: Our goal is to provide free education to up-and-coming marketers who don\'t have the opportunity to attend college or pay for high-ticket marketing courses online. Our founder speaking at Ad World 2022. https://www.loom.com/share/2f733b7027e84641ba358f74e608e8c5 : As the Operations Manager, you will have the opportunity to work with a talented team and contribute to the agency\'s overall success. You will be responsible for the following:

• Build and optimize processes to increase efficiency and productivity
• Team staffing, training, and development
• Manage budgets and financial forecasting for the agency to ensure profitability
• Coordinate and oversee the execution of projects and tasks, including assigning work to team members and ensuring they meet their deadlines
• Support with delivery on rare occasions
• Being the second line of client support to ensure client satisfaction when issues arise
• Coach and mentor team members to help them grow in their roles.
• Ensure clients have a positive experience with the agency
• Work with the team to develop and maintain strong relationships with clients.
• Spotting irregularities in delivery and quality of service
• Spotting opportunities for upsells/cross-sells
• Identify areas for improvement and implement solutions to increase efficiency and productivity.

You will have the opportunity to work directly with the founder of Brighter Click to help propel the agency to the next tier. This role is for you if you\'re:

• A proactive problem solver
• A skilled marketer
• Looking for a company that gives you the resources for personal and professional growth
• Detail-oriented
• A team leader
• A high performer
• Able to help create marketing wins that others look to for inspiration
• Looking to be a part of a rapidly growing team
• Looking for a role with a flexible schedule

We await your application This role offers the following:

• A flexible remote work schedule
• Competitive pay
• New growth opportunities as we grow the agency.
• Resources to help you learn and grow professionally. A few examples are 1-on-1 coaching sessions with paid consultants, paid courses, conferences, and certifications or accreditations to add to your resume.

If your zone of genius is finding opportunities in process improvement and orchestrating solutions, you have a passion for personal and professional growth, and you are looking to be a part of a rapidly growing team, we encourage you to apply. Please submit your resume and a cover letter explaining why you are a good fit for the role. Job Type: Full-time Pay: $80,000.00-$90,000.00 per year Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• Are you able to work EST time zone?

Experience:

• Operations Management: 3 years (required)
• Team Leadership: 2 years (required)