Job Description

Marketing Operations Manager
The MRG Group
Toronto, Ontario

Do you have a passion for marketing, strong campaign management skills and a continuous improvement mindset? Are you a leader with a knack for processes, strong attention to detail and an excitement for bringing ideas to life? If yes, we want to hear from you.

WE CREATE POSITIVE SHAREABLE EXPERIENCES

The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada\xe2\x80\x99s largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners.

In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service AdmitONE. In 2021, the business expanded its presence into the US, signing its first venue deals with properties in New York and California later that year.

The MRG Group\xe2\x80\x99s portfolio of properties and experience based businesses boast a captive audience of 700k+ unique individuals and growing!
Working with us provides our employees with an opportunity to work in the exciting experience industry where your work will directly contribute to creating positive shareable experiences and memories for our guests. The MRG Group offers opportunities for growth, cross-division collaboration with extremely talented and passionate people. We find solutions and celebrate our wins together as a team. The MRG Group by the numbers in 2022:

• 
  10 Hospitality Properties across Canada
• 
  1000+ live shows per year via the largest Independent Concert Promotions Company in Canada, MRG Live
• 
  6 Live Entertainment Venues
• 
  MRG Travel - Curating Travel Experiences
• 
  Admit One - Ticketing Platform
• BeatRoute - Global lifestyle digital media company

Reporting directly to the Director of Marketing, the Marketing Operations Manager is responsible for providing direction, guidance and leadership while managing the day-to-day execution of our marketing campaigns and ensuring that all marketing activities are in line with our company\xe2\x80\x99s mission of creating positive shareable experiences.

Within this role you will be counted on to maintain and bolster iconic brands like The Porch, Rock \xe2\x80\x98N\xe2\x80\x99 Horse Saloon, Par-tee Putt, the Queen Elizabeth Theatre (Toronto), Vogue Theatre (Vancouver) and more.

Think you have what it takes? Willing to roll up your sleeves and get things done? Let\xe2\x80\x99s talk!

The Role

• 
  Lead, coach and mentor a team of dedicated marketers
• 
  Lead the development and rollout of brand marketing strategies
• 
  Evaluate market trends to develop new marketing strategies
• 
  Create department goals, delegate project tasks and train new marketing employees
• 
  Monitor business activities and track key performance indicators
• 
  Identify opportunities, allocate marketing budgets, refine marketing processes and remove roadblocks to efficiency and success
• 
  Keeps management informed by preparing reports, preparing presentations, interpreting information, and making recommendations.
• 
  Negotiates contracts for advertising, marketing, and promotions
• 
  Ensure that proper systems are in place to measure business performance against marketing inputs
• 
  Manage and enhance relationships with both internal and external stakeholders
• 
  Coordinate various ad campaigns, events and other related activities
• 
  Up to 10% travel time required within Canada
• 
  Other responsibilities as assigned

Knowledge, Skills, Abilities

• 
  2-5 years of experience in a similar role/capacity
• 
  Agency experience preferred
• 
  Experience leading a team and excellent communication skills
• 
  Experience within the Hospitality or Experience Industry considered an asset
• 
  Process oriented with strong organizational skills and attention to detail
• 
  High competency in project and stakeholder management
• 
  Problem solving and analytical skills
• 
  Ability to work independently, as well as part of a team
• 
  Experience with Salesforce Marketing Cloud considered an asset

Terms & Expectations

• 
  Due to the nature of the work, after hours correspondence may be required
• 
  Available evenings and/or weekends, as required

What\xe2\x80\x99s In It For You?

• 
  Competitive starting salary
• 
  A generous vacation package which allows you to rest and rejuvenate throughout the year
• 
  Participation in the MRG Travel Ambassador Program
• 
  A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
• 
  Employee Discounts to our concerts/shows, at our hospitality venues
• 
  A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
• 
  Career development opportunities with a company that encourages individuals to learn and grow

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.