Job Description

Primary Job Posting Location:

Dartmouth, Nouvelle-Ecosse Canada

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Explorez vos futures possibilites de carriere au sein d'une organisation figurant sur la liste mondiale des 500 plus grandes entreprises du magazine Fortune. Imaginez les possibilites novatrices, decouvrez notre culture enrichissante et travaillez avec des equipes qui vous aideront a atteindre votre plein potentiel. Nous savons que, pour assurer l'avenir d'UPS, nous avons besoin de candidats possedant une combinaison unique d'aptitudes et de passion. Vous possedez les qualites necessaires pour gerer vos activites et celles des membres d'une equipe? Nous avons des postes qui vous permettront de consolider vos acquis et de faire avancer votre carriere au prochain niveau.

Description du poste

Job Summary

This position works in the Package Center Servicing Customers and coordinate the center's administrative activities. The role may be responsible for the training and development of the center administrative employees, where the employees are assigned, and will direct their work.

Job Type:

Part-Time/ Permanent

Workdays:

Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours

: 4.00 PM to 9.00 PM (must be able to work a minimum of 25 hrs. per week)

Shift Duration:

5 hours a day (must be flexible with the Start and Finish time)

Work Location

:100 SIMMONDS DRIVE DARTMOUTH, NS B3B 1N

Hourly Wage:

$17.59 per hour

Key Responsibilities

and Duties

Monitors the Package Center Information System (PCIS). Administers service recovery and guaranteed service refunds. Maintains issues tracker for designated clients and tracks customer service metrics. Responds to customer requests and resolves customer concerns. Provides dispatch for non-management employees for On-Demand Services, Service Recovery, Rapid Recovery, etc. Performs account maintenance on pick-up accounts, consignee billing, etc. Audits various internal systems and reports. Performs light maintenance on hardware and software systems. Performs DIAD maintenance, updates, and control. Train the new driver following UPS guidelines and compliance.

Requirements

Data entry experience - Preferred Previous administrative experience - Preferred Intermediate computer skills: Microsoft Office and Adobe Suites Bachelor's degree or international equivalent - Preferred Typing speed of 40+ words per minute with 90% accuracy

Compensation and Benefits

2 weeks of paid vacation after one year of service. Vision, health, and dental benefits after 60 days of service. Overtime. Weekly Pay/ Direct Deposit- Every Friday. Immediate access to UPS 'Employee Discounts' upon hiring. Paid training. Pension Plan. Free Onsite Parking. Opportunity for advancement within a Fortune 50 Company.

Expenses/Working Conditions

Adhere to the company's Appearance Guidelines.

UPS Canada est un employeur inclusif et qui adhere au principe d'egalite d'acces a l'emploi. Veuillez aviser un representant des ressources humaines si une mesure d'adaptation du lieu de travail est requise. Merci de l'interet que vous portez a UPS Canada.