Job Description

Overview

Role Overview

The

Operations Support Role

will assist in overseeing daily operational needs across manpower, equipment, logistics, and coordination. You will work closely with the COO to learn and eventually lead key operational functions, with a clear path toward independently managing project operations. The successful candidate must be comfortable with both field and administrative responsibilities and be capable of supporting and managing various moving parts in a fast-paced environment.

Key Responsibilities

Operational Support & Field Execution

Work closely with the COO to assist in managing and overseeing day-to-day operations across multiple job sites, including excavation, earthmoving, and other construction activities.

Support cross-functional coordination involving project management, safety compliance, mechanical support, and equipment mobilization/demobilization.

Step into field roles when needed, including operating heavy equipment, labouring or hot shotting to support the team.

Manpower, Equipment & Resource Coordination

Coordinate manpower and equipment schedules in collaboration with the Project Managers (PMs), Chief Commercial Officer (CCO), and Site Supervisors. Monitor field resource needs and proactively address logistical challenges. Track and manage equipment readiness, maintenance, and utilization.

Administrative & Reporting Support

Maintain accurate tracking tools, reports, and documentation using Excel, Word, and other Microsoft Office tools. Support scheduling, task assignment, and progress monitoring in coordination with field teams.

Safety & Compliance

Support the enforcement of safety standards and participate in site audits. Assist in delivering and monitoring safety programs. Must possess or be near completion of

NCSO (National Construction Safety Officer) certification

.

Financial & Resource Management

Collaborate with PMs, CCO, and Site Supervisors on budget tracking and identifying areas for efficiency improvements. Help monitor project-related costs, resource allocation, and job costing processes.

Responsibilities

Oversee daily operations of the office, ensuring efficient workflow and adherence to protocols. Provide clerical support, including data entry, filing, and maintaining accurate records. Manage customer service inquiries and resolve issues promptly to ensure client satisfaction. Utilize QuickBooks for financial record keeping and invoicing as needed. Coordinate communication within the office using various phone systems, ensuring all calls are handled professionally. Assist with scheduling appointments and managing calendars for staff members. Maintain an organized office environment, including inventory management of supplies and equipment. Collaborate with team members to streamline processes and improve operational efficiency.

Requirements

High school diploma

or equivalent required. Minimum

5 years of experience

in operational coordination, ideally in construction or excavation.

Class 1 driver's license

or currently working toward completion. Proficient with

Microsoft Excel, Word

, and other Office tools.

NCSO certification

(or in final stages of completion). Strong working knowledge of earthworks operations and heavy equipment is a major asset.
Job Type: Full-time

Pay: $30.00-$35.00 per hour

Expected hours: 40 per week

Work Location: In person

Application deadline: 2025-07-24
Expected start date: 2025-08-04