Job Description

Operations Administrator

Looking for a remote role where your attention to detail, process-driven mindset, and operational coordination skills make a real impact? This could be it.

Who We Are

At CondoVoter, we help communities govern smarter. As Canada's leading provider of secure, compliant, and efficient online voting and virtual meeting solutions, we empower thousands of homeowners, board members, and property managers to make informed, timely decisions.

Headquartered in Toronto and serving clients across North America, we're trusted by condominiums, HOAs, and community associations to simplify governance, support compliance, and keep owners engaged.

We understand the pressure property managers and internal teams face. That's why we offer a new way forward--one that values your operational strengths, gives you autonomy, and positions you at the center of a team that's reshaping community governance through technology and service excellence.

Our culture is built on:

Service First:

We go the extra mile for clients and each other.

Integrity Always:

We do what's right, even when it's hard.

Accountability:

We take ownership and follow through.

Collaboration:

We lift each other up and win as a team.

Innovation:

We embrace change and evolve with our clients.

Why This Role Is a Great Fit

You love structure, organization, and getting things done. You're a behind-the-scenes problem solver who keeps the engine running. You're excited to support both day-to-day logistics and long-term process improvement. You're looking for a stable, full-time remote role where you can grow with a mission-driven team.

What You'll Do

Operations & Administration Support

Support and report directly to the Director of Operations. Provide ongoing administrative and operational support across internal departments. Assist the

Meeting Logistics Coordinator

with scheduling, calendar coordination, and backup coverage (when required) Handle and route

owner support tickets

appropriately and ensure timely internal follow-up. Maintain and update SOPs and internal process documentation. Support ongoing

performance tracking and special projects

to improve workflows and client delivery. Assist with

accounting-related tasks

, such as reconciling internal reports, invoice organization, or coordinating with bookkeeping support.

Minute Taking & Board Meeting Scheduling

Coordinate and schedule

minute takers and board meetings

, ensuring proper coverage. Communicate with internal and external parties regarding meeting needs and logistics. Monitor completion of minutes, flag delays, and follow up where needed. Maintain clean, organized records of all board meetings and document submissions.

Internal Operations Coordination

Support data entry, tracking, and clean recordkeeping using Monday.com and Google Workspace. Collaborate cross-functionally with Operations, Account Management, and Meeting teams. Identify operational gaps or inefficiencies and recommend practical improvements. Contribute to a high-quality execution environment by staying organized, responsive, and adaptable.

Who You Are

You're highly organized, efficient, and detail-oriented. You're tech-comfortable and thrive in fast-paced, remote environments. You're a proactive communicator who enjoys working behind the scenes to support a bigger picture. You're comfortable juggling multiple priorities and handling unexpected issues with composure. Bonus: Experience with

QuickBooks

or bookkeeping. Bonus: Experience in

condo/property management

or service-based operations.

What You'll Love

Work-from-Home Simplicity:

100% remote role with a stable, Monday-Friday schedule.

Operational Impact:

Your role directly supports service delivery, process optimization, and team success.

Supportive Culture:

Join a remote-first team that values communication, trust, and accountability.

Professional Development:

Learn new tools, refine internal systems, and build a foundation in digital operations.

Tools You'll Use

Monday.com - Task management and internal workflows Google Workspace - Docs, Sheets, Calendar Slack - Team communication QuickBooks (as applicable) - Invoice and financial coordination Zoom - Virtual meetings and team check-ins CondoVoter Dashboards - Internal meeting and service tracking

What to Expect in the Interview Process

Initial phone screening One-on-one interview (virtual) Reference checks

We Welcome Diverse Perspectives

At CondoVoter, we know that the strongest teams are built by bringing together individuals with diverse backgrounds, experiences, and perspectives. Research shows that people from underrepresented groups--especially women and people of colour--often hesitate to apply unless they meet every listed qualification.

If this role excites you, but you don't meet every single requirement, we still encourage you to apply. If you're passionate about supporting a high-performing operations team, love organizing details, and are eager to grow, we'd love to hear from you.

Ready to help shape the systems and processes behind the scenes that keep everything running smoothly?

Apply now and help us power the next generation of community governance at CondoVoter.

Apply now and help shape the future of virtual governance.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

Company events Dental care Extended health care Paid time off Vision care Work from home
Schedule:

Monday to Friday
Application question(s):

Do you have access to stable WiFi? Do you have a working webcam? Do you have a microphone and headset? Do you have your own computer or laptop?
Experience:

Administrative: 3 years (preferred)
Work Location: Remote