At AW4U The Real Estate Group, we pride ourselves on delivering exceptional service to our clients while fostering a collaborative and supportive team environment. As the Office Administrator + Transaction Coordinator, you'll play a crucial role in ensuring the seamless operation of our office and assisting our agents in delivering outstanding results.
Key Responsibilities:
Front Desk Management:
Serve as the first point of contact for agents, clients, and vendors, ensuring a welcoming and professional office environment
Administrative Support:
Handle office phone calls and emails through the general inbox
Manage office supplies and inventory
Performing basic clerical duties (ie. filing, photocopying, ordering supplies etc)
Receiving customer feedback and generating ideas to improve engagement
Transaction Coordination Support:
Data inputting
Deal processing and tracking
Uploading listings to MLS and following listing day timelines
Prepping Listing Agreements, Listing Packages etc.
Organizing all storage boxes, cleanings, stages, marketing etc. as needed
Maintaining and implementing agent and business systems
Open house preparation for agents (ie. refilling open house kits, creating open house graphics for social media, prepping open house sheets)
Organizing all lockboxes and sign brackets for the team, putting up and taking down signs as needed
Assist in completing all file requirements for transactions
Client Care:
Assisting agents with listing gift baskets, VIP boxes, closing gifts etc.
Putting together + delivering closing gifts (incl. Wine, tape, folders, guides and photobooks)
Sending out "Welcome to the Database" postcards
Creating and sending out postcards and mailwalks
Marketing & Social Media Assistance:
Support marketing efforts by assisting with graphic design
Sharing social media content to support the marketing department
Assisting with ordering postcards and other print materials from our print suppliers
LRS system: sourcing gift of value, assisting marketing team with ordering and designs, stuffing envelopes, delivering to post office
Database Management & Office Systems:
Oversee and maintain the real estate client database to ensure accuracy and organization
Regularly update client records with new interactions, preferences, and transaction details
Segment and categorize clients based on their stage in the buying or selling process
Implement and manage automated follow-up systems to nurture leads and past clients
Track engagement and adjust outreach strategies to improve client relationships
Generate reports and insights to support marketing and sales efforts
General Office Organization:
Keep the office tidy, organized, and running efficiently
Schedule appointments and organize boardroom
Running office errands, including deliveries (will require the use of personal vehicle)
What We're Looking For:
Strong organizational and multitasking skills.
Excellent verbal and written communication.
Ability to work independently and as part of a team.
Strong ability to create graphics using Canva
Strong proficiency in Microsoft Office, Google Suite, and basic real estate software (experience with MLS and CRM systems is a plus!)
Previous experience in an administrative or office support role (real estate experience is a bonus but not required)
Experience with database management softwares like Follow-Up Boss
What We Offer:
A positive and collaborative work environment.
Opportunities for professional growth and development.
The chance to be part of a high-performing real estate team that values excellence and customer service.
If you are a proactive, detail-driven professional looking for a rewarding part-time role in a thriving real estate office, we'd love to hear from you!
How to Apply:
Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to AW4U The Real Estate Group. We look forward to meeting you!
AW4U The Real Estate Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $24.00 per hour
Work Location: In person
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