Present and explain treatment plans and financial options to patients with clarity and empathy.
Coordinate appointments, follow-ups, and attention to case acceptance.
Collaborate closely with dentists, hygienists, and front office staff to ensure seamless care coordination.
Verify insurance benefits and submit pre-authorizations.
Maintain accurate patient records and uphold confidentiality standards.
Track case acceptance rates and proactively follow up on pending treatments.
Manage administrative tasks and ensure smooth operations of the office
- Coordinate and schedule patient appointments
- Handle incoming emails and text messages
- Provide support to staff members as needed
What We're Looking For:
1+ year of experience as a Treatment Coordinator or in a similar dental administrative role.
Experience dealing with all various insurance companies, verbally and electronically.
Excellent communicator to present treatment plans to patients.
Strong knowledge of dental procedures, terminology, and insurance plans.
Proficiency with Abeldent software.
A positive attitude, strong work ethic, and commitment to excellent patient care.
Attention to detail and accuracy in work.
Ability to work independently and as part of a team.
If you are a motivated individual with excellent organizational skills and a passion for providing administrative support, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $28.00-$32.00 per hour
Expected hours: 35 - 40 per week
Experience:
Dental office: 1 year (required)
Work Location: In person
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