Job Description

The Compassion Centre - Multidisciplinary Wellness Clinics

Position:

Patient Care Coordinator / Front Desk (On Call/Casual)

We are looking for a

proactive, organized, and friendly Patient Care Coordinator / Front Desk staff

to help us deliver exceptional client care and support the growth of our clinics. We are hiring for both our

Surrey City Centre

(across from Surrey Memorial Hospital) and

Sullivan

locations.

This role is ideal for someone who enjoys creating a welcoming environment for clients, takes ownership of daily operations, and actively supports the clinic's growth and success.

Key Responsibilities

Manage daily clinic operations, including opening and closing duties. Greet and assist clients with warmth and professionalism. Answer calls, emails, and handle appointment scheduling. Reconcile daily payments and manage accounts receivables. Process payments and insurance claims (training provided). Maintain accurate records using

Jane App

(training provided).

Support clinic growth by recommending services and assisting with promotions.

Requirements

Fluent in English and Hindi

(mandatory). At least

2 years of customer service or front desk experience

(preferably in a health or wellness setting). Strong communication, time management, and organizational skills. Ability to work independently, take initiative, and handle responsibilities confidently. Basic accounting or payment reconciliation knowledge is an asset. Sales or client engagement experience is a strong advantage.

What We Offer

Pay:

$20 - $23 per hour (based on experience). Friendly, team-oriented work environment. Paid training and career growth opportunities.

Expected hours:

On Call as needed

Schedule

Monday to Saturday

(depending on the need)

Application Deadline:

2025-09-01

Expected Start Date:

2025-09-15

To Apply:

Send your resume to

admin@thecompassioncentre.ca

with the subject line: Patient Care Coordinator / Front Desk On Call - [Your Name].

Please do not call the clinic for inquiries regarding this position.

Job Types: Full-time, Part-time

Pay: $20.00-$23.00 per hour

Expected hours: 6 - 12 per week

Benefits:

On-site parking
Application question(s):

Do you have at least 2 years of Canadian MOA experience?
Education:

Secondary School (required)
Experience:

Medical office in Canada: 2 years (required)
Language:

English & Hindi (required)
Work Location: In person

Application deadline: 2025-08-05
Expected start date: 2025-09-15