Job Description

Job Title: Office Administrator

Location: Whitehorse, YT


AFD was established in 1989, AFD Petroleum is an independent supplier of bulk fuel, lubricants, and on-site tank storage systems to companies across western Canada and Alaska. At AFD, we proudly serve a wide array of industries, fueling the growth and success of businesses across Agriculture, Construction, Energy, Marine, Mining, and many more. We provide tailored fuel solutions that power the critical sectors driving our economy, helping our customers thrive in some of the most demanding environments. Whether it's fueling farm equipment, construction machinery, or marine vessels, we're there to ensure our clients have the energy they need to keep moving forward.


For more information, visit us https://afdpetroleum.com/

Role Overview:


The Office Assistant is responsible for managing and programing all administration of the Whitehorse. A key function is responding quickly and accurately to customer set up in Kardpoll, along with coordinating pertinent information in our other systems. The Office Assistant will be the first point of contact for our customers, providing them with professional and courteous service regarding cardlock access, inquires/complaints, and other activities involved in managing the relationship with our customers. Excellent customer service skills are a must. This individual will be highly organized and able to work with a variety of departments and branches to fulfil the job requirements.

Why AFD:

• Great health and insurance benefits - medical, dental, vision, life insurance, disability, AD&D - because we believe in taking care of yourself
• Discount on fuel
• Educational assistance
• Career pathing
• Paid orientation & training
• Personal/Sick Paid Days and lunch & learn every month

What you will do day-to-day:

• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
• Assist Customers with credit applications and fuel cards
• Filing records of invoices and support documents.
• Administer and manage inbound/outbound mail including courier services.
• Perform all general office duties.
• Answer telephone inquiries regarding routing and procedures
• Sell various lube and grease products, including completion of sales forms and invoicing.
• Compare invoices against purchase orders and shipping and receiving documents to verify receipt of items ordered.
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its business partners.
• Provide Customer service at the card lock
• Assist with credit and cash account setup.
• Daily cash out and bank deposits
• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
• General maintenance and upkeep of the office, shop, tanks and grounds
• Home Heating Dispatch (Seasonal)
• Receiving Fuel Order's and providing dispatch with the order
• Other duties as required

What you need to succeed:

• 1-3 years in an administrative capacity

Education:


High School diploma/GED required.


Post-Secondary education considered an asset.


Ready to make an impact? Join a dynamic team that values your expertise and offers growth opportunities, competitive compensation, and a chance to shape the future of the industry. Apply today and fuel your career with us!"